Ty Hillman
Orlando
Summary
A seasoned professional with a robust background in project management and client communication, I excel in environments demanding top-tier safety compliance and team leadership. At Storm Restoration Services, I spearheaded initiatives that significantly enhanced operational efficiency and customer satisfaction. My expertise in roofing installation and contract negotiation has consistently driven business growth and client loyalty.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Roofing Contractor
Storm Restoration Services
Orlando
04.2018 - 12.2024
- Created work crew schedules and delegated assignments.
- Demonstrated best safety practices working at heights and lifting various objects.
- Diagnosed and identified sources of leaks, developing plans for repairs from total tear-offs to patchwork.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Communicated regularly with clients about progress updates throughout the duration of each project.
- Repaired damaged roofs using appropriate tools and techniques.
- Followed manufacturer specifications to remove old roofing materials and install new roofs.
Roofing Salesperson
Jasper Roofing Inc/Advanced Home Solutions
Orlando
08.2015 - 02.2018
- Generated new business through networking, cold calling and other methods of prospecting.
- Negotiated contracts with clients while maintaining a positive relationship with them.
- Provided training sessions on proper use of roofing materials and tools.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
Warehouse Forklift Operator
Superior Pools
Orlando
11.2013 - 07.2015
- Transported material to correct locations and documented inventory changes.
- Prepared finished stock for shipment by identifying, pulling and packing product.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Operated forklift to transport goods throughout warehouse.
- Tracked materials moved for stocking purposes and to complete logs for management.
- Checked shipments for damaged or incorrect items.
- Loaded and unloaded pallets of product onto trucks using a forklift.
Store Manager
7 Eleven Gas Station
Rosemont
09.2010 - 11.2013
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Established customer service standards and monitored staff compliance.
- Updated POS system with new products and promotional offers.
- Developed strategies to maximize sales and profitability.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
Census Enumerator
U.S. Census Bureau
Apopka
01.2010 - 08.2010
- Reviewed existing documents such as birth certificates or driver's licenses to verify identity of respondents.
- Explained survey objectives and procedures to interviewees, interpreting survey questions to help with comprehension.
- Compiled statistical data from completed survey forms into a database system for analysis purposes.
- Adapted quickly to changing conditions in order to meet tight deadlines.
Education
Some College (No Degree) - Criminal Justice
Eastern Florida State College
Cocoa, FLSkills
- Safety compliance
- Material handling
- Project management
- Contract negotiation
- Team leadership
- Client communication
- Customer relationship management
- Sales strategy
- Time management
- Problem solving
- Roofing installation
- Inventory management
- Employee training
- Networking skills
Certification
- 7/11 Franchisee
- Received my life insurance 215 license
- Worked as a License General Contractor
- Worked as a License Roofer
Affiliations
- Father of two
- Serial Entrepreneur
- Family Man
References
References available upon request.
Timeline
Roofing Contractor
Storm Restoration Services
04.2018 - 12.2024
Roofing Salesperson
Jasper Roofing Inc/Advanced Home Solutions
08.2015 - 02.2018
Warehouse Forklift Operator
Superior Pools
11.2013 - 07.2015
Store Manager
7 Eleven Gas Station
09.2010 - 11.2013
Census Enumerator
U.S. Census Bureau
01.2010 - 08.2010
- 7/11 Franchisee
- Received my life insurance 215 license
- Worked as a License General Contractor
- Worked as a License Roofer
Some College (No Degree) - Criminal Justice
Eastern Florida State College
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