Toby James
Choctaw,Oklahoma
Summary
Diligent Human Resources Professional and Military Veteran with extensive experience in managing HR functions and implementing strategic initiatives. Successfully led talent acquisition and employee development programs, improving organizational capabilities. Demonstrated strong leadership and communication skills in fostering collaborative work environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Human Resources Manager
Red Rock Behavioral Health Services
01.2019 - Current
- Manages HR Staff overseeing the day-to-day operations of benefits administration, full cycle recruiting, onboarding, offboarding, and employee dispute resolution
- Partners with the CHRO on all Human capital decisions
- Developed a training course to mentor new supervisors on company policies and procedures
- Sourced and implemented a new HRIS and payroll system company wide
- Serves as primary benefits liaison for employees and vendors
- Administers the employee grievance program
- Oversees internal and external recruiting programs
- Coordinates annual company retreat and employee appreciation events
- Evaluates exit surveys monitoring for adverse trends
- Ensures compliance with FMLA, OSHA, Unemployment and Workers Compensations programs
Senior Human Resources Operations Manager
United States Air Force
01.2011 - 01.2019
- Coordinated as Senior Advisor Manager and Conflict Resolution Mediator; provided advice and recommendations to executive leadership teams experiencing matters of this type within their respective organizations
- Maintained human resources documents, such as organizational charts, handbooks, evaluations and policies and procedures
- Built consensuses and relationships among diverse staff while creating and implementing methodologies to address substandard investigative procedures
- Provided program guidance to Chief Executive Officer, program managers, and unit level directors by making recommendations and addressing relevant workforce, equal opportunity and discrimination concerns
- Administered human resources programs, morale, promotions, recognition, discipline, separations and benefits
- Mediated workplace disputes: sound, impartial judgment resulted in zero loss of employee productivity
- Organized leadership/supervisory workshops
- High ethical standards; ensured compliance with written procedures, federal regulations and local laws
- Performed difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures
- Conducted exit interviews to identify reasons for employee termination
- Oversaw the evaluation, classification, and rating of occupations and job positions
Education
Master of Human Relations -
University of Oklahoma
Norman, OKBachelor of Science - Organizational Leadership
Southern Nazarene University
Bethany, OKSkills
- Leadership
- Conflict Resolution
- Human Resources Management
- Organizational development
- Succession planning
- HR policies and procedures
- HR analytics
- Employee relations
- Talent acquisition and retention
- Background checks
- Benefits administration
- Onboarding and orientation
- Compensation design
- Equal employment laws
- HRIS management
- Risk management
Certification
- Professional Human Resources, 2018
- Graduate Certificate in Helping Skills in Human Relations, 2015
- Professional Manager Certification, 2011
- Notary Public
Training
- Equal Employment and Opportunity Training
- Sexual Harassment Prevention Training
- Advanced First Aide/CPR Training
- Suicide Prevention Training
- Operational Risk Management Training
- Occupational Safety and Health Standards Training
- Information Security Training
Affiliations
- Oklahoma City Human Resources Society
Timeline
Senior Human Resources Manager
Red Rock Behavioral Health Services
01.2019 - Current
Senior Human Resources Operations Manager
United States Air Force
01.2011 - 01.2019
Bachelor of Science - Organizational Leadership
Southern Nazarene University
- Professional Human Resources, 2018
- Graduate Certificate in Helping Skills in Human Relations, 2015
- Professional Manager Certification, 2011
- Notary Public
Master of Human Relations -
University of Oklahoma
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