Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Drywall Laborer
Richards Drywall
Sioux City, IA
01.2022 - Current
Performed demolition of existing drywall and plaster walls using sledgehammers, pry bars, and other tools.
Removed excess mud from walls after taping joints with a hawk and trowel.
Applied joint compound to seams between sheets of drywall and filled nail holes with spackling paste.
Inspected completed projects for quality assurance purposes.
Sanded down patched areas until they were flush with the wall surface.
Installed new drywall sheets to ceilings and walls with screws, nails, or adhesives.
Measured, cut, and installed metal corner beads to reinforce outside corners of drywall.
Set up scaffolding towers in order to reach higher areas that needed attention during renovation projects.
Cleaned up construction debris at the end of each workday before leaving job site premises.
Seasonal Insurance Sales
United Healthcare
Sioux City, IA
12.2020 - 12.2022
Developed comprehensive financial plans for clients based on their individual needs and goals.
Analyzed customer data to identify potential sales opportunities and trends.
Attended weekly team meetings to review performance goals and objectives.
Handled customer complaints in a professional manner.
Provided accurate information about products, prices and services.
Demonstrated product features and benefits for customers' needs.
Developed promotional strategies to increase sales volume.
Upsold additional items based on customer interests and needs.
Processed credit card transactions quickly and securely.
Greeted customers and provided exceptional customer service.
Sold various products by explaining unique features and educating customers on proper application or usage.
Lead Lab Technician
Eyemart Express LLC
Sioux City, IA
02.2021 - 01.2022
Assisted with the development of new laboratory protocols and processes.
Evaluated lab statistics and reported statistics for the lab to corporate, we held a position as a top 5 lab in our district consistently during my time there.
Took on the role of managing lab workers and providing support when needed.
Carried out routine cleaning duties.
Cut lenses to match frames and assess quality for precise fit and prescription accuracy.
Provided assistance to customers on the sales floor in a customer service capacity.
Ensured timely delivery of glasses to customers and managed expectations by making proactive calls for any potential delays.
Line Cook
Outback Steakhouse
Sioux City, IA
01.2020 - 02.2021
Plated dishes according to restaurant presentation standards before delivering them to customers.
Performed basic knife skills such as dicing onions or slicing meats.
Responded quickly to any customer complaints or concerns about their dining experience.
Worked closely with management team in order to meet budget goals while maintaining high quality standards.
Assisted in prep work such as washing vegetables or butchering meat when needed.
Monitored product freshness and rotation dates to maintain quality assurance standards.
Communicated effectively with other staff members regarding orders and menu changes.
Adhered to sanitation policies at all times when handling food products.
Tracked inventory levels of all products used in the kitchen on a daily basis.
Followed health and safety standards to ensure safe working environment for employees and customers alike.
Line Cook
Bob Roes
Sioux City, IA
01.2018 - 01.2020
Plated dishes according to restaurant presentation standards before delivering them to customers.
Performed basic knife skills such as dicing onions or slicing meats.
Responded quickly to any customer complaints or concerns about their dining experience.
Worked closely with management team in order to meet budget goals while maintaining high quality standards.
Assisted in prep work such as washing vegetables or butchering meat when needed.
Monitored product freshness and rotation dates to maintain quality assurance standards.
Communicated effectively with other staff members regarding orders and menu changes.
Adhered to sanitation policies at all times when handling food products.
Tracked inventory levels of all products used in the kitchen on a daily basis.
Followed health and safety standards to ensure safe working environment for employees and customers alike.
Shift Leader
Taco Johns
Sioux City, IA
01.2014 - 01.2018
Adhered to all health code regulations while preparing food items for customers.
Analyzed sales data to identify trends and areas for improvement.
Monitored employee performance to ensure compliance with company policies and procedures.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Monitored employee performance and provided feedback for improvement.
Assisted in training new employees on shift operations.
Resolved customer complaints promptly and professionally.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
Associate of Science - Business Administration
Western Iowa Tech
Sioux City, IA
05-2027
High School Diploma -
West High School
Sioux City, IA
12-2014
Skills
Measuring and Cutting
Drywall finishing
Project Estimation
Heavy Lifting
Drywall Repair
Power Tool Operation
Drywall Installation
Training and mentoring
OSHA Regulations
Personal Protective Equipment
Safety protocol knowledge
Construction best practices
Construction knowledge
Skilled in maintenance and organization
Affiliations
Fishing
Gym
Bowling
Watching Sports
Pickleball
Camping
Languages
English
Professional
Spanish
Elementary
Accomplishments
High school football JV captain
High school football Practice Player of the year
Earned supervisor promotion at my very first job out of high school