Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ty Kelley

Cedar Rapids

Summary

As an Assistant Restaurant Manager, I have demonstrated a proven track record of success in managing operations, achieving and exceeding sales goals, and ensuring high levels of customer satisfaction. With over 5 years in the food service industry, I possess a comprehensive understanding of the industry's intricacies and am committed to consistently delivering excellent service with a positive and upbeat attitude. I have equal passion for the administrative side of food service as I do for the customer service side, and I am working to find a career that allows me to work in both.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Payroll Specialist

Isolved
10.2023 - Current
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.

Assistant Restaurant Manager

Perkins Restaurant and Bakery
06.2022 - 09.2023
  • Beginning as a server, I was quickly promoted to Assistant Manager
  • In this role, I set goals and tasks for front of house team members, maintain labor costs and food costs, drive sales by ensuring servers upsell products/ upselling products myself, and assisting our guests with whatever they might need
  • I also hold administrative responsibilities such as inventory counts, truck ordering, and paying bills

Merchandising Associate

Sams Club
10.2017 - 04.2022
  • As a merchandising associate, it was my responsibility to help our members with any questions they might have
  • I also performed inventory, audits, and used planograms to layout the store as efficiently as possible
  • I specialized in the electronics department where I sold cell phone plans to our members

Warehouse Supervisor

Levy Restaurants
04.2021 - 11.2021
  • After only two days as a Warehouse Associate, I was offered the promotion to Warehouse Supervisor
  • My daily duties included overseeing the other Warehouse Associates, ordering trucks for the entirety of the stadium in which we were based (includes four concession stands, three full service bars, multiple portable bars, and a full kitchen), and performing inventory counts

Server/ Host/ Cook

Village Inn Restaurant
03.2015 - 08.2017
  • I was hired on as a busser as my first job at this restaurant
  • When I turned sixteen, I became a server
  • From there, I went on to host at peak hours and assisted in running the dining room, and I also cooked for a period
  • This was my first introduction to the restaurant industry, and I gained a fundamental understanding of how restaurants function

Education

High School Diploma - honors math

Dubuque Senior High School
Dubuque, Iowa
05.2017

Skills

  • Labor and Inventory Management
  • Order Management
  • Trend Analysis
  • Numeric Ability
  • Intrapersonal Skills
  • Warehouse organization
  • Shift management
  • Payroll processing

Certification

Certified Insurance Producer, 10/01/22

Timeline

Payroll Specialist

Isolved
10.2023 - Current

Assistant Restaurant Manager

Perkins Restaurant and Bakery
06.2022 - 09.2023

Warehouse Supervisor

Levy Restaurants
04.2021 - 11.2021

Merchandising Associate

Sams Club
10.2017 - 04.2022

Server/ Host/ Cook

Village Inn Restaurant
03.2015 - 08.2017

High School Diploma - honors math

Dubuque Senior High School

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Ty Kelley