Summary
Overview
Work History
Education
Skills
Professional Summary
Leadership
Timeline
Generic

TY Kimura

Kaneohe

Summary

Professional banking expert prepared to drive results. Extensive experience in optimizing client portfolios and implementing strategic financial plans. Known for fostering teamwork and adapting to dynamic work environments. Proficient in risk assessment and customer relationship management.

Overview

11
11
years of professional experience

Work History

Senior Personal Banker

First Hawaiian Bank - Kaneohe Branch
05.2022 - Current
  • Analyzed customer financial needs to recommend appropriate banking products and services.
  • Developed personalized financial plans to enhance client satisfaction and retention.
  • Mentored junior bankers in relationship management and compliance standards, fostering professional growth.
  • Led team training sessions on new banking software, improving operational efficiency by 20%.

Assistant Store Manager

Volcano Ecigs
11.2021 - 04.2022
  • Supervised daily store operations, ensuring compliance with company policies and industry regulations.
  • Trained and mentored new team members, fostering a collaborative work environment.

Sales Associate

Volcano Ecigs
11.2020 - 11.2021
  • Provided exceptional customer service to enhance client satisfaction and drive repeat business.
  • Assisted customers in selecting products that met their specific needs and preferences.

Sales Associate

Sears
01.2015 - 05.2019
  • Maintained comprehensive knowledge of product lines to effectively communicate features and benefits.
  • Managed inventory levels, ensuring timely restocking of popular items to minimize stockouts.

Education

BBA - Business Management

Shidler Business College At University of Manoa
Honolulu, HI
12.2019

High School Diploma -

James B. Castle High School
05.2013

Skills

  • Relationship management
  • Financial planning
  • Attention to detail
  • Customer satisfaction
  • Verbal and written communication
  • Relationship building and management
  • Interpersonal skills
  • MS Excel
  • Account management
  • Team leadership
  • Team collaboration
  • Adaptability and flexibility

Professional Summary

Results-driven and customer-focused Personal Banker with a strong background in retail banking, financial advising, and relationship management. Skilled in identifying client needs and providing tailored financial solutions, including deposit accounts, personal loans, credit products, and investment referrals. Proven track record of meeting and exceeding sales goals while delivering exceptional service and building long-term customer relationships. Adept at handling complex financial transactions, maintaining regulatory compliance, and collaborating with cross-functional teams to support branch success. Committed to helping clients achieve their financial goals with integrity and professionalism.

Leadership

As a Personal banker we often take a coaching approach, guiding clients toward informed financial decisions. Internally, we may mentor new team members, share product knowledge, or help improve customer service strategies. I work closely with my branch manager to oversee the customer service representatives, monitor daily sales performance, forecast results, and develop strategic plans to achieve quarterly targets.

Timeline

Senior Personal Banker

First Hawaiian Bank - Kaneohe Branch
05.2022 - Current

Assistant Store Manager

Volcano Ecigs
11.2021 - 04.2022

Sales Associate

Volcano Ecigs
11.2020 - 11.2021

Sales Associate

Sears
01.2015 - 05.2019

BBA - Business Management

Shidler Business College At University of Manoa

High School Diploma -

James B. Castle High School
TY Kimura