Ty Kirstein
Office Manager
Rancho Cascades,CA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
22
22
years of professional experience
Work History
Office / Operations Manager
Curve Toys, LLC
2013.02 - Current
- Negotiated with vendors to secure competitive pricing on office supplies and equipment purchases.
- Organized company events and team building activities to foster a positive company culture and boost morale.
- Implemented policies that ensured compliance with industry regulations while promoting transparency in daily operations.
- Conducted periodic audits of office procedures to identify inefficiencies or redundancies that could be addressed for improved productivity.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations.
- Controlled finances to lower costs and keep business operating within budget.
- Reported to senior management on organizational performance and progress toward goals.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Credit / Shipping Manager
L&M Optical Disc West
2002.03 - 2012.02
- Streamlined shipping processes by implementing efficient packing and tracking systems.
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Negotiated favorable freight rates with carriers, leading to reduced transportation costs.
- Developed strong relationships with suppliers and carriers, ensuring timely delivery of shipments.
- Trained and supervised warehouse staff in proper handling techniques for safe loading and unloading of goods.
- Coordinated international shipments by researching customs regulations and preparing necessary documentation.
- Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
- Collaborated with sales team to ensure accurate order fulfillment and timely delivery of priority shipments.
- Evaluated vendor contracts, leading to improved service agreements and cost savings on shipping supplies.
- Developed a comprehensive safety program for warehouse operations, reducing workplace accidents significantly.
- Ensured accurate record-keeping through diligent maintenance of shipment logs and databases.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
- Determined most cost-effective procedures and routes for shipments.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Education
Phlebotomy Certificate - Phlebotomy
Chaffey College
Rancho Cucamonga, CAEmergency Medical Technician - Emergency Medical Technology
Pasadena City College
Pasadena, CANo Degree - Photography
Glendale Community College
Glendale, CAHigh School Diploma -
Verdugo Hills Senior High School
Tujunga, CASkills
- Office Administration
- Customer Service
- Attention to Detail
- Multitasking
- Vendor Management
- Operations Management
- Employee Supervision
- Billing
- Office Management
- Bookkeeping
- Data Entry
- Administrative Support
- Credit and Collections
Timeline
Office / Operations Manager
Curve Toys, LLC
2013.02 - Current
Credit / Shipping Manager
L&M Optical Disc West
2002.03 - 2012.02
Phlebotomy Certificate - Phlebotomy
Chaffey College
Emergency Medical Technician - Emergency Medical Technology
Pasadena City College
No Degree - Photography
Glendale Community College
High School Diploma -
Verdugo Hills Senior High School
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