Ty Mangelson

• Documented service records accurately for future reference.
• Maintained accurate records of service calls, repairs, and parts used.
• Diagnosed problems and determined solutions for various customer issues.
• Communicated with clients for outstanding customer service and to increase repeat business.
• Performed onsite repair of equipment at customer locations.
• Repaired faulty components such as motors, pumps, valves, switches.
• Troubleshot electrical circuits using schematics and diagrams.
• Identified potential problems during routine inspections in order to prevent future breakdowns.
• Collaborated with team members on complex repair projects.

Diagnostic testing and fixing equipment same day or ordering parts as needed

• Improved network performance by diagnosing and resolving complex telecommunications issues.
• Implemented new telecommunications systems, enhancing overall efficiency and productivity.
• Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.
• Optimized network configurations for better signal quality and increased coverage area.
• Assisted in the planning process for new telecommunication sites considering local demographics and geography leading to targeted expansion efforts.
• Installed and repaired network cabling, hardware and software to maximize operational efficiency.
• Installed and configured new devices and system components.

• Improved worksite efficiency by maintaining clean and organized work areas.
• Enhanced project timelines by collaborating effectively with team members on various tasks.
• Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
• Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
• Performed general housekeeping and cleaning tasks.
• Observed site safety rules to maximize protections for team members and equipment.