Summary
Overview
Work History
Education
Skills
Timeline
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Ty Murray

Spokane

Summary

Dynamic Tow Truck Operator with a Class A license and expertise in vehicle recovery at Rancho Del Oro Towing. Proven track record in minimizing damage claims through meticulous load securing and accident scene management. Recognized for strong customer service and effective organization, enhancing operational efficiency and client satisfaction.

Overview

2026
2026
years of professional experience

Work History

Tow Truck Operator

Rancho Del Oro Towing
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
  • Maintained detailed records of service calls, documenting client interactions and any relevant information for billing purposes.
  • Minimized damage claims through careful handling of customers'' vehicles during loading, transportation, and unloading processes.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Conducted thorough pre-and post-trip inspections on all equipment, identifying potential issues before they became major problems, thus reducing downtime for repairs.
  • Reduced response time for service calls by effectively prioritizing tasks and efficiently managing routes.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Provided support to law enforcement agencies during incidents requiring towing or impound services, facilitating smooth operations on scene.
  • Navigated challenging driving conditions safely, minimizing potential hazards for clients'' vehicles during the towing process.
  • Troubleshot and diagnosed mechanical issues, completed basic repairs, and conducted preventive maintenance actions to keep equipment functional.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Collaborated with dispatchers, efficiently responding to roadside assistance requests and coordinating recovery efforts.

Maintenance Supervisor

United States Bureau of Reclamation
04.2020 - Current
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
  • Supervised Number employees and scheduled shifts.
  • Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
  • Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
  • Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.

Hydromechanic

United States Bureau of Reclamation
04.2014 - 05.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Electronic Technician

United States Post Office
08.1998 - 05.2014
  • Improved customer satisfaction by providing timely and accurate solutions to technical issues.
  • Gained recognition for excellent troubleshooting skills, often called upon to resolve complex issues and restore systems to optimal functionality.
  • Assisted engineers in designing custom solutions tailored specifically to clients'' needs, resulting in increased business opportunities from satisfied customers.
  • Strengthened client relationships by providing exceptional customer service during onsite visits for equipment installations and repairs.
  • Reduced downtime by proactively identifying potential failures in electronic systems and implementing preventive measures.
  • Demonstrated versatility in handling a wide range of tasks, from circuit board assembly to network configuration support.
  • Elevated workplace safety by adhering to strict guidelines when working with potentially hazardous materials or tools.
  • Increased productivity by training junior technicians on best practices and industry standards.
  • Recommended changes in circuitry or installation specifications to simplify assembly and maintenance.
  • Mentored new hires on company protocols, fostering a positive work environment conducive to skill development and growth opportunities.

Auto Shop Owner/technician

Chewelah Auto Repair
04.1994 - 05.1998
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.
  • Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
  • Improved profit margins by carefully analyzing sales data and adjusting pricing strategies accordingly based on demand fluctuations or competitor activity.

Education

East Valley High School
Spokane, WA
06.1987

Skills

  • Flatbed truck expertise
  • Recovering vehicles
  • Assisting customers
  • Vehicle inspection
  • Lockout kit
  • Preventive Maintenance
  • Class A license
  • Winch operation
  • Mechanical tools
  • Safe driving practices
  • Heavy equipment operation
  • Documentation skills
  • Route navigation
  • Hydraulic systems
  • Vehicle recovery
  • Traffic control
  • Operating hydraulics
  • Accident scene management
  • Load securing
  • Flatbed experience
  • Managed incidents
  • Hydraulics
  • Strong work ethic
  • Customer service
  • Heavy lifting
  • Organization and planning

Timeline

Maintenance Supervisor

United States Bureau of Reclamation
04.2020 - Current

Hydromechanic

United States Bureau of Reclamation
04.2014 - 05.2020

Electronic Technician

United States Post Office
08.1998 - 05.2014

Auto Shop Owner/technician

Chewelah Auto Repair
04.1994 - 05.1998

Tow Truck Operator

Rancho Del Oro Towing

East Valley High School

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Ty Murray