Ty Newton
Tumwater
Summary
Dynamic professional with a proven track record at Amazon, excelling in quality assurance and problem-solving. Recognized for enhancing operational readiness through meticulous inspections and effective time management. Passionate about delivering exceptional service and fostering team success, with strong data entry skills and a commitment to excellence in every task.
Overview
10
10
years of professional experience
Work History
Trailer Dock and Release Associate
Amazon
Lacey
09.2021 - Current
- Conducted thorough visual inspections of Amazon trucks and equipment, identifying and resolving maintenance issues before use to ensure operational readiness and minimize downtime
- Audited wall-building personnel for assured quality
- Successfully managed the safe opening and closing of over 4,000+ trailer doors
- Jam Clear certified August 7th 2025
Server
Woodland by Bonaventure
Lacey
03.2020 - 01.2022
- Prepared and executed customer orders with a high degree of accuracy, ensuring all preferences and requests were met
- Addressed and resolved customer conflicts and discrepancies, enhancing overall satisfaction through effective communication and service recovery techniques.
- Demonstrated proficiency in multitasking and problem-solving, maintaining operational flow during peak service times
Assistant Activities Director
Woodland by Bonaventure
Lacey
06.2021 - 09.2021
- Developed a diverse and engaging events calendar to enhance resident satisfaction and engagement
- Assisted in the organization and execution of daily social activities, ensuring a vibrant community atmosphere
Receptionist
Woodland by Bonaventure
Lacey
02.2021 - 06.2021
- Facilitated the execution of the marketing strategy and maintained accurate records of resident and employee information
- Scheduled tours for prospective residents, ensuring a positive introduction to the community and addressing all queries
- Managed communication with job applicants, efficiently scheduling interviews for qualified candidates
- Proficient use of Microsoft Word, Excel and Outlook in communications, documentation, drafting and record-keeping
- Ensured 200+ daily client emails were researched and resolved within 48 hours of receipt
Crew Trainer
Mcdonald’s
Lacey
04.2016 - 03.2020
- Trained and mentored new crew members, equipping them with essential skills and knowledge to excel in their roles
- Adapted to changing operational demands while maintaining high standards of speed and efficiency in service delivery
- Assumed leadership responsibilities, directing team efforts and demonstrating model behavior to enhance crew performance and morale
Education
Bachelor of Science - Accounting
Western Governor’s University
06-2026
Associates in Science - General Studies
South Puget Sound Community College
06-2019
Skills
- Data Entry
- Quality Assurance
- Time Management
- Problem-Solving
Timeline
Trailer Dock and Release Associate
Amazon
09.2021 - Current
Assistant Activities Director
Woodland by Bonaventure
06.2021 - 09.2021
Receptionist
Woodland by Bonaventure
02.2021 - 06.2021
Server
Woodland by Bonaventure
03.2020 - 01.2022
Crew Trainer
Mcdonald’s
04.2016 - 03.2020
Bachelor of Science - Accounting
Western Governor’s University
Associates in Science - General Studies
South Puget Sound Community College