Summary
Overview
Work History
Education
Skills
Languages
Sport photography, Basketball, Baseball, Gaming
Timeline
Generic

Ty Nieto

Concord,OH

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

2
2
years of professional experience

Work History

Photographer

Freelancer
05.2023 - Current
  • Captured stunning images by utilizing various lighting techniques and creative compositions.
  • Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
  • Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
  • Digitally edited photos to enhance appearance.
  • Took photos from different angles and perspectives to capture perfect images.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Leveraged camera gear and equipment to express creative vision.
  • Collaborated with other photographers and videographers to capture special events.
  • Researched new camera equipment and accessories.

Customer Service Representative

Dick's Sporting Goods, Inc
10.2023 - 03.2024
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Located merchandise across various stores to address customer needs.

Golf Cart Attendant

Fowlers Mill Golf Course
06.2022 - 10.2022
  • Improved customer satisfaction by providing exceptional service and assistance to golfers.
  • Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.
  • Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
  • Increased golfer safety with thorough inspections and maintenance checks on all equipment.
  • Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
  • Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
  • Built and established positive relationships with patrons, team members and supervisors.

Education

High School Diploma -

Notre Dame Cathedral Latin
Chardon, OH
05.2023

Skills

  • Visual design
  • Photo editing
  • Shot Composition
  • Client Relations
  • Customer Engagement
  • Complaint Handling
  • Cash Register Operation
  • Product Knowledge
  • Product Recommendations
  • Customer Service
  • ID Verification

Languages

English
Professional Working
Spanish
Elementary

Sport photography, Basketball, Baseball, Gaming

I enjoy filming my cousin's drift racing team and local sports.  I was hired most recently for a basketball tournament where two of my photos were used in the local newspaper.  I played CYO, high school and now rec basketball.  I've also played baseball since the age of four, starting with rec ball, then travel, to high school ball.  I'm actively looking for a Men's baseball team to play on this Spring.   I like being a team player.  My gaming has enhanced my computer and typing skills over the past several years.  

Timeline

Customer Service Representative

Dick's Sporting Goods, Inc
10.2023 - 03.2024

Photographer

Freelancer
05.2023 - Current

Golf Cart Attendant

Fowlers Mill Golf Course
06.2022 - 10.2022

High School Diploma -

Notre Dame Cathedral Latin

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Ty Nieto