Summary

Overview

Work History

Education

Skills

Accomplishments

Timeline

Ty Osborne

League City,TX

Summary

Experienced with event coordination, ensuring seamless planning and execution of diverse functions. Utilizes keen attention to detail and strong communication to enhance attendee experiences and client satisfaction. Knowledge of logistical planning and problem-solving, ensuring successful events every time.

Overview

years of professional experience

Work History

Event Ambassador

TopGolf

10.2023 - 06.2025

Assisted in setting up and organizing event materials efficiently.
Coordinated guest check-ins, ensuring smooth entry and registration processes.
Utilized problem-solving skills to address any unexpected challenges that arose during events, ensuring minimal impact on attendee experience.
Maintained a professional appearance at all times while representing the organization during events.
Coordinated schedules and timelines for events.
Facilitated communication between event staff and guests for seamless operations.
Provided information to attendees, enhancing their overall experience.
Collected valuable feedback from attendees post-event through surveys or direct communication methods.
Developed strong relationships with attendees by engaging in meaningful conversations and providing personalized assistance when needed.

Bartender

TopGolf

10.2023 - 06.2025

Crafted diverse cocktails to enhance guest satisfaction.
Maintained a clean and organized bar environment independently.
Assisted in training new staff on drink preparation techniques, product promotion, garnish preparation, and sanitation protocol.
Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
Processed transactions efficiently using POS systems.
Engaged with customers to recommend beverage selections.
Collaborated with kitchen staff to coordinate food and drink orders effectively.
Served high customer volumes during special events, nights, and weekends.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bay Host

TopGolf

10.2023 - 06.2025

Served as a point of contact for guest inquiries or concerns, providing prompt solutions that reflected positively on the establishment''s reputation.
Coordinated efficient flow of guests between dining areas and waiting zones.
Managed seating arrangements to optimize table turnover and enhance guest satisfaction.
Provided clear communication between front-of-house and kitchen staff to ensure timely service.
Assisted in training new bay hosts on operational procedures and customer service standards.
Answered guest questions with responses about menu, promotions and specials.
Streamlined communication between front-of-house staff and kitchen team members by relaying orders accurately, resulting in improved food quality delivered to guests.

Trainer

TopGolf

10.2023 - 06.2025

Developed and delivered engaging training programs for diverse audiences.
Assessed trainee performance to ensure understanding of key golf concepts and techniques.
Collaborated with management to enhance training materials and curriculum effectiveness.
Mentored new trainers, providing guidance on instructional strategies and participant engagement.
Coached employees on best practices, providing constructive feedback to support their professional growth.
Mentored new hires, resulting in stronger staff development and increased productivity.

Assistant Golf Instructor

TopGolf

10.2023 - 06.2025

Instructed beginners in fundamental golf techniques, enhancing skill development and confidence.
Organized and led group lessons, fostering teamwork and camaraderie among participants.
Analyzed student performance to provide tailored feedback and improvement strategies.
Developed engaging practice drills to improve players' game strategies and techniques.
Implemented safety protocols on the range to ensure a secure learning environment for all participants.
Assisted in organizing and executing successful junior golf camps, resulting in increased program enrollment.

Bartender

P.F. Chang's Bistro

05.2022 - 07.2023

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Improved team morale and efficiency, leading by example and offering support during peak hours.
Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Assisted with inventorying beverage stock and bar supplies.
Prepared garnishes by evenly slicing and pitting fruits.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Processed transactions efficiently using POS systems.

Caddie

TopGolf

01.2021 - 04.2022

Delivered food promptly and accurately to ensure customer satisfaction.
Coordinated with kitchen staff to manage food orders efficiently.
Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Assisted servers in attending to guests' needs, ensuring a smooth service flow during peak hours.
Managed food presentation before delivery, ensuring all dishes met quality standards.
Adapted to various dining settings and themes, providing versatile service to customers.

Shift Leader

Smoothie King

03.2019 - 12.2020

Supervised team to ensure operational efficiency and adherence to safety protocols.
Trained new staff on company procedures and best practices for customer service excellence.
Streamlined inventory management processes to enhance stock accuracy and reduce waste.
Implemented daily shift schedules to optimize workforce productivity and coverage.
Resolved customer complaints promptly, enhancing overall customer satisfaction ratings.
Completed cash and credit card transactions accurately using POS software.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Construction Worker

TopGolf

02.2025 - 03.2025

Ensured compliance with safety regulations and site protocols to minimize risks.
Collaborated with team members to complete projects within established timelines.
Implemented process improvements that enhanced workflow efficiency on job sites.
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Loaded, unloaded, and moved material to and from storage and production areas.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Gathered and disposed of worksite debris to remove safety hazards.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.

Pool Supervisor

Bill Cole & Associates Pool Management

04.2019 - 08.2019

Supervised daily pool operations, ensuring adherence to safety protocols and cleanliness standards.
Trained and mentored staff on customer service techniques and operational procedures.
Implemented maintenance schedules for pool equipment, enhancing service reliability.
Managed inventory of pool supplies, optimizing stock levels for operational efficiency.

Lifeguard

Bill Cole & Associates Pool Management

05.2016 - 08.2018

Supervised aquatic activities, ensuring safety protocols adhered to by all participants.
Responded promptly to emergencies, administering first aid and CPR as necessary.
Monitored pool area for cleanliness and compliance with health regulations.
Trained new lifeguards on safety procedures and emergency response techniques.
During off-seasons, assisted in maintaining pool chemical levels, cleanliness, and presentation spanning numerous neighborhood pools within our region.

Education

BBA - Accounting

Texas A&M University, Corpus Christi, TX, US

Corpus Christi, TX

12-2025

Skills

Detail-oriented mindset
Effective networking
Exceptional communication
Goal-oriented focus
Sales and marketing
Conflict resolution techniques
Resourcefulness and initiative
Brand representation experience
Adaptability and flexibility
Verbal and written communication
Hospitality management

Accomplishments

Earned "Star" Award in 2024.
Trained and mentored over 25 event ambassadors, bartenders, shift leaders, bay hosts, etc.
Executed over 85 events from 2024-2025.
Added, renewed and grew fundraising and donation contributions for the galveston county animal resource center.

Ty Osborne

Summary

Overview

Work History

Event Ambassador

Bartender

Bay Host

Trainer

Assistant Golf Instructor

Bartender

Caddie

Shift Leader

Construction Worker

Pool Supervisor

Lifeguard

Education

BBA - Accounting

Skills

Accomplishments

Timeline

Construction Worker

Event Ambassador

Bartender

Bay Host

Trainer

Assistant Golf Instructor

Bartender

Caddie

Pool Supervisor

Shift Leader

Lifeguard

BBA - Accounting

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