Ty Palm
Sugar Grove,IL
Summary
Results-driven professional with extensive experience in lifeguard leadership, retail operations, and personal assistance. Demonstrated ability to manage teams effectively, enforce safety protocols, and respond to emergencies with precision. Expertise in customer service and operational excellence, complemented by certifications in CPR/AED and OSHA 10. Aiming to contribute leadership skills and operational insights within a dynamic, fast-paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head Lifeguard/Supervisor
Fox Valley Park District
Aurora, IL
05.2024 - Current
- Led team of lifeguards to consistently enforce safety protocols.
- Oversaw daily functions of the aquatic facility, encompassing opening, closing, and safety inspections.
- Coached staff on effective emergency response protocols.
- Cultivated team preparedness through consistent safety training.
- Managed customer concerns with effective conflict resolution.
- Documented and communicated issues related to incidents, accidents, and maintenance with appropriate staff.
Lifeguard
Fox Valley Park District
Aurora, IL
03.2022 - Current
- Effectively managed lifeguarding responsibilities at three different waterparks/pools over three consecutive summers, ensuring guest safety and maintaining vigilant surveillance of pool activities
- Administered first aid to injured or distressed individuals in emergency situations
- Maintained consistent performance in lifeguard duties throughout the year, adapting to varying guest demographics
- Successfully performed over a dozen in-water rescues, demonstrating quick response and proficiency in emergency management
- Enhanced team competency and preparedness through hands-on instruction and scenario-based training exercises
- First place competing in the Illinois Statewide Lifeguard Games, collaborating with team members in competitive events that tested lifeguarding skills and teamwork
Seasonal UPS Driver Helper
UPS
Addison, IL
11.2024 - 01.2025
- Assisted drivers with navigation if necessary using GPS systems or maps provided by company.
- Followed company policies and procedures when operating a vehicle or performing duties onsite.
- Communicated regularly with dispatchers regarding delivery status updates.
- Kept loads from being damaged through proper loading and security.
- Collected payments from customers as required upon delivery completion.
- Utilized GPS navigation systems to locate addresses quickly and accurately.
- Lifted boxes and products with correct safety gear and techniques.
General Merchandise Expert
Target
Aurora, IL
10.2023 - 01.2024
- Facilitated drive-up orders and provided excellent guest service to enhance customer satisfaction.
- Guided customers in finding products.
- Managed product displays to maintain a visually appealing presentation.
- Executed efficient fulfillment of online and in-store orders with precision.
- Collaborated with team members and supervisors to achieve daily store targets.
Education
High School Diploma -
Kaneland High School
Illinois05-2024
National Technical Honor Society -
Fox Valley Career Center
01.2024
CPR/AED -
Fox Valley Park District
Aurora, IL01.2022
Skills
- Leadership & Team Collaboration
- Supervisor Experience
- First Aid & CPR
- Retail Operations
- Customer Service
- Safety Compliance
- Problem Solving & Communication
- Documentation
Certification
- National Technical Honor Society, Fox Valley Career Center, 2024
- OSHA 10, Fox Valley Career Center, 2024
- CPR/AED, Fox Valley Park District, 2022
Coursework
Electrical Systems, Maple Park, IL, 2023-2024, Troubleshooting Building intricate Electrical schematics
Timeline
Seasonal UPS Driver Helper
UPS
11.2024 - 01.2025
Head Lifeguard/Supervisor
Fox Valley Park District
05.2024 - Current
General Merchandise Expert
Target
10.2023 - 01.2024
Lifeguard
Fox Valley Park District
03.2022 - Current
- National Technical Honor Society, Fox Valley Career Center, 2024
- OSHA 10, Fox Valley Career Center, 2024
- CPR/AED, Fox Valley Park District, 2022
High School Diploma -
Kaneland High School
National Technical Honor Society -
Fox Valley Career Center
CPR/AED -
Fox Valley Park District
Similar Profiles
Ethan HowesEthan Howes
Camp Site Supervisor at Fox Valley Park DistrictCamp Site Supervisor at Fox Valley Park District
Mason HughesMason Hughes
Lifeguard/Aquatics Desk at Fox Valley Park DistrictLifeguard/Aquatics Desk at Fox Valley Park District
Megan BohrMegan Bohr
Greenhouse Employee at Fox Valley Park DistrictGreenhouse Employee at Fox Valley Park District