Ty Pennypacker
Scottsdale,AZ
Summary
At Grayhawk Golf Club, I excelled in customer service and operational efficiency, showcasing strong work ethic and effective communication. I was the youngest staff member but fit into my role well and was well respected among my peers. My role significantly improved guest experience through maintenance and proactive engagement, demonstrating adaptability and a commitment to excellence that a high end golf course such as Grayhawk requires.
Overview
1
1
year of professional experience
Work History
Outside Service Attendant
Grayhawk Golf Club
Scottsdale, AZ
08.2023 - 08.2024
- Staged and prepped golf carts before the course opened each morning.
- Greeted customers curbside as they arrived at the course.
- Frequently interacted with customers, and helped direct them around the property.
- Started groups off the first tee, providing basic information about the course, and answering any questions they may have.
- I interacted with golfers upon the completion of their round, cleaned their clubs, and took their bags to their car.
- Staged and stocked the driving range in an orderly fashion, so guests and members had a nice area to practice and warm up.
- I picked up and washed all of the golf balls on the driving range throughout the day, and at the completion of each day.
- Maintained, cleaned, and organized the course's rental clubs, making sure they were ready to be used by guests at all times.
- Washed and parked golf carts.
Education
Bachelor of Science - Finance And Business Administration
Aurora University
Aurora, IL04-2028
Skills
- Cash handling proficiency
- Vehicle operation
- Strong work ethic
- Initiative and Self-motivation
- Cleaning and sanitation
- Patience
- Effective communication
- Maintaining clean premises
- Adaptability and resilience
- Customer service and assistance
- Friendly and outgoing
- Opening and closing procedures
- Professional appearance
Affiliations
- Member of the Aurora University Men's Golf team
- Senior year captain of my high school golf team which won the state tournament 3 out of my 4 years there.
- Spending time with my family is the most important thing to me.
- Avid fly fisherman.
- Love to travel and learn about other cultures, keen on learning new languages and immersing myself in different environments.
- Maintaining my physical health and being the best friend to my peers and teammates is a priority to me.
Languages
Spanish
Professional
Accomplishments
- 3rd place individually as a sophomore in the high school state golf tournament and 5th individually as a senior.
- 3.45 unweighted (4.22) cumulative high school GPA at a rigorous school.
- Trustee Scholarship recipient at Aurora University.
My Past in Volunteering
- Volunteered at the Miracle League of Arizona from 2018-2022. They are an organization which provides children with special needs a safe and fun environment to play baseball.
- I assisted the kids with all aspects of baseball, including ensuring they had the right equipment when it was their turn to hit, play the field, etc.
- Also assisted with preparing the field between games and making sure everyone had a great time.
References
References available upon request.
Timeline
Outside Service Attendant
Grayhawk Golf Club
08.2023 - 08.2024
Bachelor of Science - Finance And Business Administration
Aurora University
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