Ty-Quay Vaughn
Brunswick,GA
Summary
Business-savvy with solid track record of success in managing cash registers and point-of-sale systems. Adept at delivering exceptional food and drink services while maintaining clean and organized service areas. Reliable and committed to providing top-notch customer service for smooth operation of concessions.
Overview
8
8
years of professional experience
Work History
Concession Stand Worker
LGC
03.2021 - Current
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained clean, organized workspace according to operational standards.
- Consistently provided friendly service to promote better customer engagement.
- Maintained high standards of customer service in high-volume, fast-paced operations.
Acosta Brunswick
04.2022 - 06.2023
- Assists in retail and sales initiatives (new product introductions, contests, 30-day speed-to-shelf, etc.) as assigned
- Work closely with management and develop professional relationships to ensure smooth and cooperative involvement in the marketing, promotion and sale of products
- Maintain full distribution and display of products in assigned accounts per plan-o-gram
- Rotate stock, clean and stock display and price merchandise as appropriate
- Perform duties such as checking date codes, ensuring adherence to approved plan-o-gram.
TJ MAXX
08.2021 - 01.2022
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Promotes credit and loyalty programs during customer interactions
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Supports and participates in store shrink reduction goals and programs
customer service
Burlington Coat Factory
11.2017 - 05.2019
- Deliver excellent, with a positive, professional attitude
- Accurately and efficiently ring on register
- Process layaways, returns, and exchanges
- Perform other tasks as assigned by manager from time-to-time
- Resolved escalated customer service disputes and complaints, leading to increased customer satisfaction.
- Analyzed customer feedback and identified areas for improvement, leading to increased customer retention.
- Created and maintained customer service policies and procedures, contributing to improved customer retention.
Leader
Beall’s Outlet
11.2016 - 03.2017
- Customer Service
- Effective Merchandiser
- Demonstrate operational agility
- Perform all functions of POS, Receiving and Stock, Housekeeping
- Energetic and engaging with internal and external customers
- Able to promote all company programs
Customer Service
Larry’s Giant Sub
07.2016 - 12.2016
- Meal Prep For The Week
- Make Sandwiches
- Provide
- Operate Register
- Clean Lobby
- 07.2016
- Responsible for the maintenance of grass, trees, shrubs, sod, foliage and flowers
- Was taught to use Special machinery to maintain Greens and Fairways
- Preformed preventive Maintenance on various machines
UPS
07.2015 - 11.2015
- Lifting and sliding packages weighing up to 70 pounds onto conveyor belts
- Sort packages to correct location according to label and load chart
- Insured packages are moved with quality and the customer satisfaction in mind
- City of Mesquite Golf Course, Crew Member, 2016(Summer Position) May
KFC
03.2015 - 11.2015
- Serving customers and preparing food
- Greeting customers, taking orders, and completing customer transactions on the cash register
- Preparing menu items and assembling orders
- Maintain a clean and organized work area and a presentable store environment.
Education
High School Diploma -
Ida B. Wells
San Francisco, CA10.2015
Skills
- Special Orders and Dietary Restrictions
- Concessions Cleaning
- Food Packaging and Labeling
- Safe Work Practices
- Cash Register Operations
- Teamwork and Collaboration
- Hospitality and Accommodation
Timeline
Acosta Brunswick
04.2022 - 06.2023
TJ MAXX
08.2021 - 01.2022
Concession Stand Worker
LGC
03.2021 - Current
customer service
Burlington Coat Factory
11.2017 - 05.2019
Leader
Beall’s Outlet
11.2016 - 03.2017
Customer Service
Larry’s Giant Sub
07.2016 - 12.2016
UPS
07.2015 - 11.2015
KFC
03.2015 - 11.2015
- 07.2016
High School Diploma -
Ida B. Wells
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