Ty Rivera
Store Director
Katy,TX
Summary
Determined and responsible Store Leader with more than 26 years of success boosting efficiency and streamlining procedures for Diverse groups. Focused on smoothly overseeing financial, personnel and operational facets. Effectively balance targets with resources and optimize long-term success.
Overview
7
7
years of post-secondary education
26
26
years of professional experience
Work History
Store Director
HEB
Houston, TX
06.2011 - Current
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
- Kept inventories at a level to meet or exceed Customer Needs.
- Identified current and future trends that appeal to consumers.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Utilized information technology to record sales figures, for data analysis and forward planning.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Analyzed operating and financial statements for profitability ratios.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed team of 330 employees, including cashiers and people working on floor.
Store Leader
Farm Fresh
Newport News, VA
05.1995 - 06.2011
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
- Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
- Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures.
- Controlled costs consistently to effectively eliminate waste and increase profits.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
- Boosted sales by 15% by effectively cultivating customer rapport and delivering superior customer service.
Education
Bachelor of Science - Finance
Old Dominion University
Norfolk, VA 05.2000 - 08.2004
Bachelor of Science - Business Management
Old Dominion University
Norfolk, VA 05.2004 - 08.2004
Associate of Science - Business Administration
Tidewater Community College
Norfolk, VA 05.1998 - 05.2000
Skills
Coaching and mentoring
Staff leadership
Effective leader
Inventory management
Employee reviews
Inventory tracking and storage
Sales leadership
Vendor relationship development
Timeline
Store Director
HEB
06.2011 - Current
Bachelor of Science - Business Management
Old Dominion University
05.2004 - 08.2004
Bachelor of Science - Finance
Old Dominion University
05.2000 - 08.2004
Associate of Science - Business Administration
Tidewater Community College
05.1998 - 05.2000
Store Leader
Farm Fresh
05.1995 - 06.2011