Productive Founder with 15+ years of comprehensive experience generating investor funding, developing customer bases and handling diverse leadership functions. Growth-oriented leader dedicated to developing companies from within. Committed to achieving both short and long-term business objectives in complex and evolving environments. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
1
1
Certification
Work History
FOUNDER/CEO
Mr. Basketball Academy
Bismarck, ND
01.2019 - Current
Established a strong foundation for youth development by supporting over 1000 children in enhancing their teamwork abilities and shaping their path towards successful management and operations roles.
Developed and executed a comprehensive youth leadership curriculum involving 5 training & support officers, giving mentors the skills to enhance student potential in academics and extracurricular pursuits
Supervised and reviewed current protocols to achieve legal compliance with national standards and procedures, while overseeing operations and projects involving children.
Carried out monthly screenings for job candidates, totaling at least 4 per month
Drove successful coordination of all academy events while implementing cutting-edge project management approaches, resulting in a significant uptick of 300% in members' involvement between January and May 2020.
Proactively engaged with 100 housing communities in Elk River to promote and advocate for youth coaching services, including after-school sports activities
Successfully recruited and secured participation of more than 25 at-risk youth from August through December 2019
Demonstrated proficiency across multiple software, such as Microsoft Office (including Microsoft Excel, use of VBA and Macros), Microsoft CRM, Slack, Keynote, Microsoft Dynamics Project Management Software, etc
Gained proficiency in emergency preparedness through completion of training including CPR, AED, and First Aid.
Participated in small business training and development to increase company development and exposure.
Conferred with staff, board members and officials to coordinate activities, resolve problems and discuss issues.
Monitored performance metrics to ensure quality standards were maintained.
FOUNDER, PRINCIPAL CONSULTANT
Growth Capital Management
Elk River, MN
01.2018 - 01.2019
Collaborated with Registered Investment Advisors to support clients' financial requirements, ensuring efficient handling of transactions and swift resolution of any customer issues or concerns.
Assisted Registered Investment Advisors in processing business, maintaining company software, booking appointments on their behalf, and preparing client files to enhance the ideal client experience.
Demonstrated expertise in outreach campaigns, demand generation, and product go-to-market launch to drive year-end sales operations.
Oversaw financial transactions, coordinated with Accountant and Bookkeeper to manage accounts payable and receivables, invoicing, and analyzed patterns for demand forecasting and sales strategy
Managed as Project Lead for all CRM and tool-based sales enablement
Created training resources and instructional videos detailing the utilization of Salesforce and other CRM software, delivered to a departmental team consisting of 10+ sales representatives.
Provided valuable frontline perspectives that influenced discussions and actions related to top account status pipelines, target forecasts, future account acquisitions, and overall sales process enhancements.
Analyzed market research and CRM data to project quarterly sales goals and allocate monthly objectives, enhancing profitability.
Enhanced project performances by establishing performance standards for resource planning and budgeting. Conducted monthly and quarterly operational reviews, and implemented project-status tracking measures to ensure clarity in decision-making processes.
Conducted comprehensive audits of internal and external stakeholders, collaborating with a project task force to establish the firm's vision, mission statement, and organizational culture.
Authored an employee handbook to effectively convey the reflection of the organization's mission and value statements in its unique sales cycle and long-term business strategy.
In collaboration with the marketing team, identified potential pitfalls for brand misalignment. Researched, developed, and ingrained a brand identity that permeated relationship building strategy, aligned marketing methodologies, and transformed overall company policy.
Ensured compliance with policies, procedures, and regulatory banking requirements.
BUSINESS DEVELOPMENT EXECUTIVE
Bridge Communications
Fargo, ND
01.2013 - 01.2018
Researched Q3-Q4 2014 market trends extensively, uncovering specific niche markets for leveraging opportunities. Provided strategic outcome-focused consultations to earn the trust and endorsement of executive and senior management.
Impressed clients with strong communication skills and persuasive product presentations.
Increased customer satisfaction ratings by 35% in 2017 through delivering prompt and tailored advice that precisely met customers' needs
Managed negotiations for vendor and client contracts, client fees, and service fees
Successfully implemented a cost-effective sales cycle and business strategy, leading to significant annual savings for the company
Identified operational deficits in sales process and implemented projects that streamlined sales-cycle speed by approximately 50%
Managed unique client inquiries throughout various stages of the process
Established collaborative partnerships among various Stratagem departments, including marketing, customer success, HR, management, IT, finance, and legal. Utilized in-house expertise from diverse sources to create cutting-edge solutions for clients.
Implemented effective hands-on leadership approach, leading to a notable increase of approximately 25% in annual gross revenue spanning from 2015 to 2017.
Identified ‘at-risk’ renewal clients early in sales cycle by prioritizing mapping of stakeholders
Utilized in-depth analysis of lateral historical cases and data to guarantee timely account renewals
Assured quality of account management practices by introducing and overseeing worldwide standards.
Demonstrated strong knowledge about client market, competitor offerings, and sales propositions
Implemented partner-first approach and customer-centric sales support to tailor solutions for local businesses and regular customers in a technical business environment.
Demonstrated a strong career trajectory by excelling in various senior sales roles such as Microsoft Software Asset Management Partner Account Manager, Software Asset Management Advisor, Tele-Partner Account Manager
Built strong connections and established a high level of trust with local businesses while serving in the role of New Business Area Sales Representative between April and July 2010.
Exceeded Q2 2010 sales targets by 25% through the implementation of strategic partnerships, new business ventures, and upsell initiatives
Efficiently streamlined Business Development operations and strategies for diverse client base in both domestic and international local niche markets. Served clients spanning the hospitality, retail industries to executive stakeholders in renewable energy, oil, mining and gas.
Initiated and led data-driven projects to develop a comprehensive go-to-market strategy, aligning unique company selling propositions with market demand.
Led joint partnerships between Microsoft and public sector clients, resulting in $750,000 in quarterly sales revenue throughout Q1-Q4 2011.
Recognized and proactively managed sales-related channel conflicts by promoting transparency in communication
Consulted stakeholders and delivered personalized consultations, building positive rapport and ensuring compliance with channel rules of engagement.
Streamlined personal day-to-day processes and implemented a strict cold/warm calling schedule, resulting in consistently achieving KPIs and sales targets month to month.
Partnered with team members in other business functions to establish best possible solutions.
Education
Bachelor of Science, Business Administration Major -
University of Minnesota
Minneapolis, MN
01.2019
Skills
Strategic business development
Strong relationship management
Analytical and problem-solving skills
Diverse business acumen
Market research and planning
Sales cycle coordination
Demand and sales forecasting
Risk management
Cross-functional relationship building
Customer-Service Oriented
Presentation, verbal, and written communication skills
Ability to work with individuals and groups across the company to manage customer relationships