Summary
Overview
Work History
Education
Skills
Skills
Timeline
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Ty Thompson

717 Candelila Drive ,TX

Summary

Oversee well-organized and efficient HR operations via balancing organizational objectives with compliance and worker demands. Focused on maximizing useful resource usage and enhancing overall performance with forward-thinking approaches. Solid historical past of enhancing collaboration and consensus across USG company environments.

Overview

9
9
years of professional experience

Work History

Technical Support Representative/Marketing Assistant

USG INSURANCE SERVICES, INC.
08.2021 - Current
  • Developed communications strategies to drive forward progress in public relations.
  • Promoted emergency preparedness strategy involving oversight and maintenance of inventory and equipment.
  • Incorporated employee feedback to improve processes and strategize long-term business plans.
  • Built and maintained relationships with key clinicians, spokespeople, advocates and opinion leaders.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Managed budget allocation and resource utilization to maximize marketing ROI.
  • Developed digital marketing strategies by creating and implementing plans to reach and engage target audiences.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Created documentation outlining research findings for use by project managers, customers, and other marketing staff to make accurate decisions about future plans.

Assistant Director of Operations

The Goddard School For Early Childhood Development
06.2018 - 08.2021
  • Maintained payroll and benefits for employees in diverse places, minimizing financial discrepancies via specific application management.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Trained new employees on proper protocols and customer service standards.
  • Defined, implemented and revised operational policies and guidelines.

Event Coordinator

The Pretty Palace On Wheelz
02.2020 - Current


  • Performed event coordination for larger parties and gatherings.
  • Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
  • Maintained documentation, detailing assignments, in-progress work and completed project milestones.
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.

Office Administrator Coordinator

The Goddard School For Early Childhood Development
05.2014 - 06.2018
  • Delivered friendly assistance with new hires during interviewing and hiring procedure.
  • Maintained open communication with customers to foster positive relations and provide updates on issues.
  • Interacted with customers by phone, email or in-person to provide information.
  • Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
  • Delivered clerical support by handling range of routine and special requirements.
  • Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
  • Teamed with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration.
  • Led training sessions, answered questions and assisted employees with troubleshooting during software migrations.
  • Monitored and analyzed employee pride survey outcomes.
  • Assisted with growing employee handbooks and manuals.
  • Answered and redirected incoming phone calls for office.
  • Studied studies and traits on great practices in HR field..

Summer Americorps Intern

United Way Of Greater Houston
05.2017 - 08.2017
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Developed and implemented classroom routines to address varying student needs.
  • Catered to needs of students with learning disabilities by providing extra assistance.
  • Developed and implemented activities to reinforce learning concepts.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Coordinated schedules and timelines for events.

Education

Bachelor of Arts - Industrial And Organizational Psychology

University of Houston
Houston, TX

Skills

  • Title VII
  • Training Needs Analysis
  • Recruitment and Hiring
  • Human Resource Information System (HRIS)
  • Policy Making and Enforcement
  • Mentoring
  • Company Leadership
  • Benefits Programs
  • Complaint Response

Skills


  • Training Needs Analysis
  • Recruitment and Hiring
  • Human Resource Information System (HRIS)
  • Policy Making and Enforcement
  • Mentoring
  • Company Leadership
  • Benefits Programs
  • Complaint Response

Timeline

Technical Support Representative/Marketing Assistant

USG INSURANCE SERVICES, INC.
08.2021 - Current

Event Coordinator

The Pretty Palace On Wheelz
02.2020 - Current

Assistant Director of Operations

The Goddard School For Early Childhood Development
06.2018 - 08.2021

Summer Americorps Intern

United Way Of Greater Houston
05.2017 - 08.2017

Office Administrator Coordinator

The Goddard School For Early Childhood Development
05.2014 - 06.2018

Bachelor of Arts - Industrial And Organizational Psychology

University of Houston

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Ty Thompson