Ty Willman
Minneapolis,MN
Summary
Knowledgeable and confident relationship manager with over five years of experience in the service and selling industry. I understand the importance of building authentic relationships to truly deliver effective and long-lasting results. Accomplished in fast paced customer service; while focused on consistency and creating the ultimate customer experience. Able to successfully navigate the relationship development process through proactive conversations to maintain long lasting and positive relationships. Dedicated to serving others through dependability, honesty, and respect.
Overview
6
6
years of professional experience
Work History
Client Partner
Top Gun
Eagan , MN
02.2023 - Current
- Participated in sales meetings, conferences, and other events as needed.
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Responded promptly to inquiries from existing clients and prospects via phone, email, or social media channels.
- Utilized CRM software tools to track customer interactions and manage account information efficiently and accurately.
- Kept confidential client information properly protected and only used for official purposes.
- Supported sales team members to drive growth and development.
Server
Mallory's Restaurant and Rooftop Bar
Hudson , WI
01.2020 - Current
- Cultivate warm relationships with all clienteles to develop dedicated repeat business
- Apply comprehensive knowledge of food and beverage trends and offerings to increase daily sales
- Execute full restaurant operations as well as completing opening and closing duties
- Identify areas for team improvement or technological advances and implement them through positive influence
- Remain dedicated, focused, friendly, and approachable during high traffic rushes
United States Army / Minnesota National Guard
Albert Lea , MN
01.2019 - 01.2022
- Continuous self-dedication demonstrated through physical and mental commitment
- Quickly and effectively develop new physical skills and continue to work towards improving strength
- Carry out day to day orders with extreme accuracy, consistency, and respect
- Implement new skills day after day to improve efficiency and productivity with positive team collaboration
- Apply critical thinking to break down problems; evaluate solutions and deploy effective decision making
Education
Bachelor of Arts -
University of St. Thomas
Saint Paul, MN12.2022
United States Army, Infantry School -
Maneuver Center of Excellence
Fort Benning, GA01.2020
High school diploma -
Lakeville South High School
Lakeville, MN05.2018
Skills
- Flexible
- Adaptable
- Collaborative
- Initiative taker
- Sales closer
- Task prioritization
- Person to person rapport building
- Team feedback seeking
- Leadership feedback seeking
- Continuous improvement
- Highly organized
- Reliable
- Responsive
- Independent operation
- High sense of urgency
Additional Information
Additional past work experience and references available upon request.
Timeline
Client Partner
Top Gun
02.2023 - Current
Server
Mallory's Restaurant and Rooftop Bar
01.2020 - Current
United States Army / Minnesota National Guard
01.2019 - 01.2022
Bachelor of Arts -
University of St. Thomas
United States Army, Infantry School -
Maneuver Center of Excellence
High school diploma -
Lakeville South High School
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