Tya Stern
Moore
Summary
As the visionary behind Fairy Dusters LLC, I leveraged strategic planning and exceptional customer service to significantly enhance brand recognition and profitability. My adeptness in operations management and fostering client relationships propelled our success, ensuring compliance and efficient business practices. Renowned for a strong work ethic and decisive leadership, I consistently delivered solutions that exceeded expectations.
Overview
5
5
years of professional experience
Work History
Owner/Operator
Fairy Dusters LLC
02.2020 - Current
- Identified market trends by conducting regular competitor analysis.
- Trained staff in customer interaction best practices to improve service delivery.
- Implemented cost-control measures for increased profitability.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Assessed income and expenses and adapted plans to improve profit levels.
Education
Diversified Studies -
OCCC
Oklahoma City, OKSkills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Sales negotiation
- Personnel management
- Negotiation
- Inventory management
- Strategic planning
- Payroll processing
- Financial planning
- Business operations management
- Client relationship management
- Cost management
- Strong work ethic
- Decision-making
- Dependable and reliable
- Customer service
- Customer-oriented
Timeline
Owner/Operator
Fairy Dusters LLC
02.2020 - Current
Diversified Studies -
OCCC
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