Tyahna Collier
SeaTac
Summary
To obtain a challenging position within a growth-oriented company that can utilize my energy along with my medical experience, strong customer service and organizational skills.
Results-oriented professional bringing extensive experience in regional managementconsistently delivering operational excellence and strategic growth. Proven track record of fostering team collaboration and implementing effective solutions to meet evolving business needs. Known for strong leadershipadaptabilityand commitment to achieving outstanding results.
Overview
27
27
years of professional experience
Work History
Area Director of Admission and Marketing
Evergreen Healthcare Group
05.2024 - Current
- Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.
- Increased revenue growth with the implementation of innovative marketing strategies and sales techniques.
- Monitored regional performance metrics, providing timely feedback and implementing corrective actions when necessary to ensure goals were achieved consistently across all locations.
- Performed audits to reduce and control loss and meet internal audit and compliance objectives.
- Established strong relationships with key stakeholders, improving client satisfaction and driving repeat business.
Medical Assistant
UW Medical Center
02.2015 - Current
- Implements assigned tasks in an organized, timely fashion
- Maintains safety, cleanliness, and order in patient rooms, utility rooms, supply/storage rooms, exam rooms, and/or treatment rooms
- Restocks and maintains supplies in patient rooms, removes used or excess equipment and supplies
- Orders and stocks supplies in a cost effective manner
- Cleans and maintains equipment
- Assists in setting up special equipment (Ex: oxygen, pumps, suction, etc.)
- Removes from service faulty or damaged equipment and reports to appropriate personnel
- Maintains and organizes equipment and supply systems that promote efficiency
- Consistently interacts courteously with patient and family
Lead Medical Assistant
Puget Sound Endocrinology
11.2021 - 03.2023
- Working with vendors to get needed equipment for the practice
- Establishing office policies and procedures
- Plan and coordinate patient schedules
- Arrange informational materials for patients
- Completes physician orders and facilitates specialists' care, which may result in phoning patient prescriptions
- Obtaining and recording patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality
Medical Assistant
Virginia Mason Medical Center
02.2012 - 10.2021
- Manage patient flow, measure and record baseline vital signs along with history and chief complaints.
- Perform vision/hearing screening assist with annual exams.
- Schedule appointments and prep specimens for carrier pick up.
- Provide educational material to patients. Preparing and administering medication per physician orders. Maintain supplies and equipment, stocking and sterilizing instruments.
- Wound care, assisting the physician in providing quality care to ensure professionalism and efficiency
Patient Service Specialist II
UW Medical Center
11.2012 - 02.2015
- Communicated effectively with medical staff, patients, visitors and other medical center departments to facilitate patient care.
- Coordinated unit activities by acting as the communication center for the nursing unit. Handed all unit paperwork (i.e. including chart maintenance and patient information, etc.)
- Triaged telephone calls, accessing and entering information in the computer programs and participates in non-nursing activities
Medical Assistant/Back Office Manager
Valley HealthCare System
01.2009 - 01.2010
- Greeted and checked patients in for appointments.
- Provided educational material to patients.
- Ensured patient records were current and accurate.
- Kept track of equipment and devices and managed inventory.
- Controlled removal of medical waste in compliance with regulatory requirements. Communicated with patients regarding inquires and complaints. Ensured patients satisfaction
Cardiac Technician
Stockton Cardiology Medical Group
03.2008 - 01.2009
- Prepped rooms for IV set-up; reviewed consent forms and current medication list with patients.
- Briefly explained the test to patients; Prepared patients for nuclear medicine stress test.
- Demonstrated proper technique for ambulation on the treadmill for patients undergoing the exercise portion of the test.
- Performed standard EKG readings as well as baseline vital signs during the test. Monitored EKG's for arrhythmia's or any stress changes during or after the test.
Medical Assistant
The Polyclinic
03.2007 - 01.2008
- Greeted patients, obtained vital signs, Assisted providers with procedures and treatments.
- Schedule and coordinated all patient appointments as directed.
- Ensured the exam room were tidy upon arrival and departure.
- Followed HIPPA regulations
Medical Assistant
Virginia Mason Medical Center
02.2007 - 03.2007
- Performed EKG's, ear lavage; measured patient vital signs
- Manage rooming and patient flow; including pre-visit preparation.
- Assisted with the patient post-visit duties.
- Informed the physicians if any schedule changes that may impact flow.
- Assisted with front desk duties
Medical Assistant (externship)
HealthForce Partners
06.2004 - 10.2004
- Registered new patients; roomed and collected vital signs; performed EKG's
- Collected blood for five panel drug testing, performed urinalysis.
- Applied hot and cold treatment for injuries.
- Instrument set-up and visual acuity testing as well as providing excellent customer service to a diverse group of patients
Office Assistant
King County Public Health
09.1998 - 09.2000
- Greeted and screened patients; triaged a high volume of patients in person and over the phone.
- Responded to inquires from patients and providers regarding public health services.
- Effectively dealt with sensitive and/or potentially volatile situation.
- Facilitated food worker card testing.
- General front office maintenance
Education
Certificate - Nursing Assistant
A-Plus Nurses Assistant Training School
Seattle, WA02.2011
Certificate - Medical Assistant
Pima Medical Institute
Seattle, WA11.2004
High school Diploma - undefined
Garfield High School
Seattle, WA06.2002
Skills
- Staff training and development
- Team management
- Operations management
- Technical skills
Timeline
Area Director of Admission and Marketing
Evergreen Healthcare Group
05.2024 - Current
Lead Medical Assistant
Puget Sound Endocrinology
11.2021 - 03.2023
Medical Assistant
UW Medical Center
02.2015 - Current
Patient Service Specialist II
UW Medical Center
11.2012 - 02.2015
Medical Assistant
Virginia Mason Medical Center
02.2012 - 10.2021
Medical Assistant/Back Office Manager
Valley HealthCare System
01.2009 - 01.2010
Cardiac Technician
Stockton Cardiology Medical Group
03.2008 - 01.2009
Medical Assistant
The Polyclinic
03.2007 - 01.2008
Medical Assistant
Virginia Mason Medical Center
02.2007 - 03.2007
Medical Assistant (externship)
HealthForce Partners
06.2004 - 10.2004
Office Assistant
King County Public Health
09.1998 - 09.2000
Certificate - Medical Assistant
Pima Medical Institute
High school Diploma - undefined
Garfield High School
Certificate - Nursing Assistant
A-Plus Nurses Assistant Training School
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