T'YAIRA WILLIAMS
Miami
Summary
Motivated and hard-working high school students are passionate about hospitality, customer service, and professional development. Strong background in customer relations, teamwork, and problem solving. Eager to gain hands on experience and contribute to a dynamic work environment
Overview
4
4
years of professional experience
1
1
Certification
Work History
Performing Arts Experience
Madam Sharr Production Stage Plays
Miami
01.2021 - Current
- Acted in multiple stage productions, enhancing public speaking, confidence and adaptability
- Performed in front of live audiences, improving stage presence and communication
- Quickly adapted to different roles and scripts, showcasing creativity and flexibility
Customer Service Intern
Nick's Photo Studio
Miami
07.2024 - 08.2024
- Provided excellent customer service by greeting and assisting clients, ensuring a welcoming experience
- Handled customer inquiries and concerns professionally, improving customer satisfaction
- Made 30+ appointment reminder calls per week, reducing missed appointments
- Developed problem-solving and time management skills in a fast-paced environment
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Hospitality Intern
FIU Impact program / Intercontinental Hotel
Miami
06.2023 - 08.2023
- Gained hands on experience in hospitality management, shadowing professionals in hotel operations, guest relations and event coordination
- Collaborated on team projects to enhance hotel services and improve customer experience
- Strengthening communication and adaptability skills in a professional setting
Education
High School - Academy of Business & Finance
William H. Turner Technical Arts High School
Miami, FL05.2026
Skills
- Work ethic & Reliability
- Time management
- Strong hospitality
- Collaborative mindset
- Adaptability & flexibility
- Strong Communication
- Initiative
- Customer service
- Financial literacy
Certification
CPR & First Aid certified, American Heart Association, 01/01/23
certification in Financial literacy 3/20/25
Clubs & groups
- Yac member a leadership development program for students with a focus on service and advocacy
- Breakthrough Miami/U scholar - an academic enrichment program that uses a student-teaching-students model to ensure that motivated, under-resourced 5th – 12th grade students have access to excellent educational opportunities, graduate from high school on time, and attend college.
Timeline
Customer Service Intern
Nick's Photo Studio
07.2024 - 08.2024
Hospitality Intern
FIU Impact program / Intercontinental Hotel
06.2023 - 08.2023
Performing Arts Experience
Madam Sharr Production Stage Plays
01.2021 - Current
High School - Academy of Business & Finance
William H. Turner Technical Arts High School
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