Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyajah Cooper

Little Egg Harbor

Summary

Skills Time management, Multi-tasking ,Good phone etiquette,Ability to stay calm under Pressure, Stamina to stand for long periods Strong interpersonal skills,Selling skills, communication,Prioritizing,Organizational,Dependability Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions.

Overview

7
7
years of professional experience

Work History

Automotive Service Writer

Chapman Ford Egg Harbor
01.2022 - Current
  • Accurately diagnosed and recorded service needs on work orders and provided details to technicians.
  • Greeted and registered customers requiring service and directed automobiles to service garage.
  • Conferred with sales teams to schedule and price repair requirements for used and new vehicles.
  • Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.

Rental Advisor

Chapman Ford Egg Harbor
07.2019 - Current
  • Gathered and organized data to analyze current industry trends.
  • Communicated with customers, employees and other individuals to answer questions and explain information.
  • Reviewed reports to assess performance and identify areas for operational improvement.
  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet quality standards and deadlines.
  • Assessed business systems and processes, identifying areas for improvement to support future growth.
  • Explained technical concepts to non-technical staff members in easy to understand language and concepts.
  • Manipulated data using pivot tables, pivot charts and macros in Excel.

Body Shop Assistant

Chapman Ford Egg Harbor
11.2020 - 01.2021
  • Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
  • Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
  • Inspected new parts and areas of repair to verify correctness and quality.
  • Distributed ordered components to appropriate technicians to complete repairs.
  • Replaced and repaired vehicle parts according to work order instructions.
  • Maintaining shop inventory according to set standards and rectified discrepancies.

Sales Associate

Bally's Casino
12.2018 - 07.2019
  • Keeping a positive upbeat attitude always,Putting out merchandise, Assisting Guest with Caesars Rewards Cards and points, Maintaining a clean organized work environment .Customer service.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Worked collaboratively with team members to drive customer service initiatives, achieving sales goals and increasing feedback scores.
  • Acted as a role model in techniques for driving sales, consistently meeting and exceeding goals.
  • Recognized for contribution in exceeding sales budgets and metrics for the measurement of customer satisfaction.
  • Trained and served as a peer coach for new sales associates.

Education

Diploma - General Studies

Oakcrest High School
Mays Landing, NJ
2016

Skills

  • Strong verbal communication
  • Budgeting and finance
  • Pricing tool development
  • Self-motivated
  • Interpersonal and written communication
  • Skilled in Microsoft word,Excel
  • Public speaking
  • Advert
  • Budgeting
  • Budgets
  • Coach
  • Interpersonal
  • Excellent communication
  • Rental Agreement
  • MS Office
  • Problem resolution
  • Cancellations
  • Cleaning and sanitizing
  • Relationship development

Timeline

Automotive Service Writer

Chapman Ford Egg Harbor
01.2022 - Current

Body Shop Assistant

Chapman Ford Egg Harbor
11.2020 - 01.2021

Rental Advisor

Chapman Ford Egg Harbor
07.2019 - Current

Sales Associate

Bally's Casino
12.2018 - 07.2019

Diploma - General Studies

Oakcrest High School

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