Summary
Overview
Work History
Education
Skills
Timeline
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Tyajuanna Harp

Lithonia,GA

Summary

Adept at enhancing operational efficiency and customer satisfaction, I leveraged communication and problem-solving skills at SF Rental Experience and other roles to streamline processes and improve service quality. My experience includes managing sensitive information, ensuring order accuracy, and enhancing safety protocols, demonstrating a balance of hard and soft skills with a focus on results.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

SF Rental Experience
02.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Associate

TJX Companies
08.2023 - Current
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.

Security Officer

Sizemore Security
09.2022 - 03.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Medical Receptionist

Rural Alabama Prevention Center
07.2021 - 02.2022
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Education

Miller Grove High School
Lithonia, GA
05.2020

Skills

  • Order fulfillment
  • Communication
  • Problem Solving

Timeline

Administrative Assistant

SF Rental Experience
02.2024 - Current

Associate

TJX Companies
08.2023 - Current

Security Officer

Sizemore Security
09.2022 - 03.2023

Medical Receptionist

Rural Alabama Prevention Center
07.2021 - 02.2022

Miller Grove High School

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Tyajuanna Harp