Tyana Charles
Brooklyn,NY
Summary
Offering strong organizational and time-management skills with keen ability to learn and grow in professional settings. Brings collaborative mindset and ability to quickly adapt to new tools and processes required for administrative tasks. Ready to use and develop communication and organizational skills in Desired Position role.
Overview
8
8
years of professional experience
2
2
Certification
Work History
Opthmalogist assistant
Chelsea Vision Associates
05.2023 - 01.2024
- Created detailed medical records.
- Managed and ensured functionality of eye examination tools.
- Ensured workspace cleanliness and orderliness.
- Ensured high levels of client satisfaction.
- Performed application of dilation drops when needed.
- Educated people on proper techniques for applying and removing contacts.
Assistant Manager
European Wax Center
05.2022 - 08.2022
- Operated phone systems and oversaw daily store opening and closing procedures.
- Facilitated smooth financial transactions post-service.
- Mediated disputes to ensure smooth operations.
- Maintained cleanliness of the area and ensured compliance by staff.
- Executed daily promotional campaigns and pass management.
- Handled managerial duties in place of the absent store manager.
Receptionist
Centers Urgent Care
02.2020 - 05.2022
- Organized and maintained accurate insurance records.
- Streamlined identification processes.
- Managed front desk operations and assisted with patient intake.
- Prepared workspace for clients by keeping it clean and presentable.
Meat Department Associate / Cashier
Whole Foods Market
05.2018 - 08.2019
- Executed accurate cash register operations consistently.
- Processed transactions through the register to determine total cost.
- Managed financial exchanges through accurate change and receipt issuance.
- Helped shoppers navigate store for desired merchandise.
- Handled the checkout process by quickly bagging and ringing up sales.
- Ensured proper hygiene and food safety protocols in the meat section.
- Provided expert recommendations for specific meat products.
- Maintained quality control during meat preparation.
- Upheld high standards of hygiene.
- Consistently delivered outstanding support to customers.
Manager
Max Brenner Pop Up Shop
10.2017 - 01.2018
- Counted cash accurately and promptly.
- Facilitated customer interactions and resolutions.
- Managed distribution and sales of various sweets and baked goods.
- Oversaw store operations, ensuring employees remained focused.
- Arranged products for store showcase.
- Managed high-volume tasks effectively during peak seasons, contributing to seamless operations.
Front House
Juice Press
09.2016 - 04.2017
- Provided high-quality support to ensure customer needs.
- Created various smoothie options for customers.
- Shared expertise on selecting suitable vegan products.
- Oversaw all payment procedures accurately.
- Prepared merchandise for display.
- Uphold rigorous hygiene standards in all areas.
Shift Leader
Insomnia Cookies
08.2015 - 07.2016
- Managed daily opening and closing procedures for the establishment.
- Prepared diverse confections and cookies for distribution.
- Ensured high levels of customer satisfaction during financial transactions.
- Upheld high standards of cleanliness in the store.
Education
Esthetician certification - Beauty
Brittany
The Bronx, NY05.2022
High school diploma - undefined
James Baldwin School
New York, NY01.2015
Skills
- Assistant Manager Experience
- Supervising Experience
- Merchandising
- Inventory Control
- Cash Handling
- POS
- Management
- Loss Prevention
- Retail Management
- Recruiting
- Sales
- Retail Sales
- Microsoft Word
- Customer Service
- Shift Management
Certification
- Esthetician License and
- Bartending Certification
Hobbies and Interests
Hookah Girl – Legends ,, Harlem,Ny
Timeline
Opthmalogist assistant
Chelsea Vision Associates
05.2023 - 01.2024
Assistant Manager
European Wax Center
05.2022 - 08.2022
Receptionist
Centers Urgent Care
02.2020 - 05.2022
Meat Department Associate / Cashier
Whole Foods Market
05.2018 - 08.2019
Manager
Max Brenner Pop Up Shop
10.2017 - 01.2018
Front House
Juice Press
09.2016 - 04.2017
Shift Leader
Insomnia Cookies
08.2015 - 07.2016
High school diploma - undefined
James Baldwin School
Esthetician certification - Beauty
Brittany
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