Summary
Overview
Work History
Education
Skills
Comminity & Leadership Experience
Goals
Certification
Timeline
Generic

T'yana Coutrier

Jamaica

Summary

Passionate professional seeking a childcare, administrative, or office role to apply creative, organizational, communication, and mentoring skills in support of team and client success.

Overview

10
10
years of professional experience
3
3
Certifications

Work History

Site Outreach Coordinator

Commonpoint Inc.
07.2025 - Current
  • Coordinated outreach programs to engage community members and promote services.
  • Facilitated supportive services and counseling for family members to address special concerns and ease transition during home visits.
  • Tracked data, organized, and managed community events to promote awareness of the organization's services.

Site Director

The Child Center of NY
11.2023 - 05.2025
  • Monitored budgets, supplies, and attendance to support efficient program delivery and accurate reporting.
  • Directed daily childcare operations, including staff supervision, scheduling, and performance management.
  • Expanded afterschool programs through innovative initiatives and strategic partnerships aligned with the agency’s mission.

Site Director

NYJTL
06.2023 - 11.2023
  • Designed and expanded DYCD-funded afterschool programming aligned with grant requirements and youth development goals.
  • Led staff evaluation processes to promote equitable, consistent performance standards.
  • Built community partnerships and worked directly with families to enhance student engagement and retention.

Program Director

The Salvation Army
Bushwick
09.2022 - 06.2023
  • Executed all administrative tasks, including data entry for DYCD, DOH, and CACFP reports.
  • Built community partnerships and worked directly with families to enhance student engagement and retention.
  • Addressed personnel issues and supported staff development to maintain strong youth–adult relationships.

Campus Outreach - Student-Aide

Center for Ethnic, Racial, Religious Understanding (CERRU)
Flushing
08.2017 - 05.2018
  • Assisted in developing outreach strategies to boost student engagement and satisfaction.
  • Engaged diverse campus groups to encourage collaboration and feedback.
  • Managed social media to promote events and campus programs.

Ladders for Leaders Intern

DYCD Capacity Building Unit
New York
06.2016 - 08.2017
  • Selected and focused on specific projects of the 2016 Cultivating Curiosity program.
  • Traveled throughout NYC to observe and photograph implementations of various program sites.
  • Attained classroom management and development expertise while transferring information from each site visit into the database.

Education

Master of Arts - Psychology

Queens College
Flushing, NY
01-2026

NYS School-Age Credential Preparatory Course -

Dignity of Children
New York, NY
12-2022

Bachelors of English Degree -

Queens College
Flushing, NY
12.2020

Associate of Liberal Arts Degree -

Nassau Community College
Garden City, NY
12.2016

Skills

  • Data management, nonprofit programs, capacity building, program coordination, Google Workspace, Microsoft Office, social media, classroom observation, communication, and organization

Comminity & Leadership Experience

  • NYC Spoken Word Artist - 2014 - Present
  • Open Mic Curator, Glow & Grow, Brooklyn, NY - 2/24/2024
  • Guest Speaker, Black Girl Magic Event, Excel Academy PCS, Washington, DC – July 2020
  • Participated in SEL Training and Futures Initiative Leadership Program, Graduate Center, NY – 2017–2018

Goals

In the process of having a career as a Mental Health Counselor, and Self-published Author.

Certification

Early Adolescent Skills for Emotions (EASE) Helper Training - The New School Center for Global Mental Health issued on October 10, 2025

Timeline

Site Outreach Coordinator

Commonpoint Inc.
07.2025 - Current

Site Director

The Child Center of NY
11.2023 - 05.2025

Site Director

NYJTL
06.2023 - 11.2023

Program Director

The Salvation Army
09.2022 - 06.2023

Campus Outreach - Student-Aide

Center for Ethnic, Racial, Religious Understanding (CERRU)
08.2017 - 05.2018

Ladders for Leaders Intern

DYCD Capacity Building Unit
06.2016 - 08.2017

Master of Arts - Psychology

Queens College

NYS School-Age Credential Preparatory Course -

Dignity of Children

Bachelors of English Degree -

Queens College

Associate of Liberal Arts Degree -

Nassau Community College
T'yana Coutrier