Tyana Gray
San Francisco
Summary
Dedicated professional with passion for working with children at multiple grade levels. Highly proficient in leading recreational and educational activities when providing head teachers support in all aspects of classroom management. Accomplished in building long-lasting relationships with students, parents and colleagues.
Overview
15
15
years of professional experience
4040
4040
years of post-secondary education
Work History
Teacher Aide
Hugs Hangout
San Bruno
10.2024 - Current
- Assisted teachers in implementing lesson plans and classroom activities.
- Supported students with special needs in daily tasks and learning objectives.
- Organized classroom materials and resources for effective learning environments.
- Maintained a positive classroom atmosphere through encouragement and support.
- Participated in staff meetings to discuss student development and program enhancements.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Assistant Manager
Del Taco
Antioch
07.2021 - 03.2023
- Trained and mentored staff on customer service best practices.
- Managed daily operations to ensure smooth restaurant functioning.
- Implemented health and safety standards across all work areas.
- Resolved customer complaints to improve overall satisfaction levels.
- Facilitated team meetings to enhance communication and collaboration.
Health Care Representative
Connexion Point
San Antonio
02.2015 - 11.2019
- Assists in the development and implementation of healthcare initiatives and programs to improve patient outcomes and cost savings
- Identify opportunities for process improvement and propose solutions to enhance operational efficiency
- Provides excellent customer service to healthcare providers and patients, answering inquiries and resolving issues in a timely and professional manner
- Collaborate with healthcare providers to collect feedback and insights on healthcare initiatives and programs, and incorporate them into the development and improvement processes.
Shift Manager
McDonald's
Mcdonough
01.2011 - 12.2014
- Supervised daily operations and ensured compliance with company standards.
- Trained and mentored team members on service protocols and food safety.
- Managed inventory levels and coordinated supply orders to maintain stock.
- Resolved customer complaints effectively, ensuring a positive dining experience.
- Scheduled shifts and assigned duties to optimize team performance and coverage.
- Monitored food preparation processes for quality assurance and consistency.
- Implemented promotional campaigns to enhance customer engagement and sales.
Education
Associate Degree - Criminal Justice
University of Arkansas Grantham
Little Rock, ARHigh School Equivalency Diploma - General High School Curriculum
Samuel Clemens High
Schertz, TXSkills
- Team leadership strength
- Training and development skill
- Workflow Coordination
- Employee Scheduling
- Classroom management
- Communication skills
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- CPR and first aid
- Effective communication
- Positive attitude
- Maintaining safe environment
Timeline
Teacher Aide
Hugs Hangout
10.2024 - Current
Assistant Manager
Del Taco
07.2021 - 03.2023
Health Care Representative
Connexion Point
02.2015 - 11.2019
Shift Manager
McDonald's
01.2011 - 12.2014
Associate Degree - Criminal Justice
University of Arkansas Grantham
High School Equivalency Diploma - General High School Curriculum
Samuel Clemens High