Tyana Lovett-Graves
Pikesville,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Security Officer
Allied Universal Security Services
Baltimore , MD
06.2022 - 09.2022
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Checked and verified photo identification prior to granting facility access.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Shift Supervisor Trainee
Rite-Aid Pharmacy
Baltimore, MD
03.2022 - 05.2022
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Streamlined operations to improve process efficiency.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Maintained compliance with company policies, objectives and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Achieved results by working with staff to meet established targets.
Housekeeping Attendant
Johns Hopkins Hospital
Baltimore, MD
09.2021 - 02.2022
- Kept building entryway glass clean and polished for professional presentation.
- Responded to requests from patrons for linens and toiletries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Daycare Teacher's Assistant
Bee Happy Child Care
Baltimore, MD
12.2020 - 06.2021
- Consistently enforced disciplinary limits for structured environment conducive to learning.
- Established safe play environment for children.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Read and told stories to promote and support overall language development.
- Offered parents daily reports outlining activities, behavior and accomplishments.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Fulfillment Associate
Remedi Seniorcare
Baltimore, MD
07.2020 - 09.2020
- Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
- Unloaded incoming trucks and properly staged inventory for processing.
- Followed procedures at all times for personal and team safety.
- Operated frequency scanners to track shipment progression and input data into shipping system.
- Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Stocked shelves to match planogram images and instructions.
Private Duty Certified Nursing Assistant
A Nurturing Hand Assistant Living
Baltimore, MD
05.2018 - 08.2019
- Facilitated personal hygiene management, feeding and ambulation.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Carried out day-to-day duties accurately and efficiently.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Improved operations through consistent hard work and dedication.
Education
Milford Mill Academy
Baltimore, MD 04.2013 - 06.2017
Skills
Theft prevention training
Timeline
Security Officer
Allied Universal Security Services
06.2022 - 09.2022
Shift Supervisor Trainee
Rite-Aid Pharmacy
03.2022 - 05.2022
Housekeeping Attendant
Johns Hopkins Hospital
09.2021 - 02.2022
Daycare Teacher's Assistant
Bee Happy Child Care
12.2020 - 06.2021
Fulfillment Associate
Remedi Seniorcare
07.2020 - 09.2020
Private Duty Certified Nursing Assistant
A Nurturing Hand Assistant Living
05.2018 - 08.2019
Milford Mill Academy
04.2013 - 06.2017