Tyana Northam
Salisbury,MD
Summary
Dynamic leader with a proven track record in enhancing customer engagement and loyalty. Skilled in problem-solving and team leadership, I successfully trained new staff and optimized inventory processes, resulting in increased repeat business. Proficient in Microsoft Office Suite, I excel in workflow planning and operational efficiency.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Carter's
08.2022 - Current
- Supported daily operations by assisting in inventory management and restocking processes.
- Collaborated with team members to maintain store visual standards and product displays.
- Trained new employees on customer service protocols and operational procedures.
- Engaged with customers to address inquiries and enhance shopping experience.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Education
High School Diploma -
Stephen Decatur High School
Berlin, MDSkills
- Problem-solving
- Customer service and engagement
- Team building and leadership
- Microsoft Office Suite
- Filing systems
- Workflow planning
Timeline
Assistant Store Manager
Carter's
08.2022 - Current
High School Diploma -
Stephen Decatur High School
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