Tyana Thomas
Sacramento,CA
Summary
Ambitious employee equipped to handle any front desk or office operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
4
4
years of professional experience
Work History
Receptionist
Cha Cha's Dog Daycare (910 57th St.)
Sacramento , CA
08.2022 - 12.2022
- Write the service board of the day for ALL employees
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Updated daily log book with information about visitors entering the premises.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Team Member
King's Wigs and Beauty Supply (6100 Mack Rd.)
Sacramento , CA
07.2021 - 07.2022
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Collaborated with team members to maximize productivity and efficiency.
- Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Answered phone calls and responded to emails regarding inquiries about products or services.
- Distribute mail and assist manager with sorting and filing office documents
- Employee scheduling
Teacher's Assistant
John F. Kennedy High School (6715 Gloria Dr.)
Sacramento , CA
09.2018 - 06.2019
- Data entry
- Provided individualized assistance to students with special needs in the classroom.
- Maintained accurate records of student attendance, grades, and behavior reports.
- Created visual aids such as bulletin boards or displays to enhance the learning environment.
- Provided feedback on completed assignments or tests related to specific subject matter.
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Graded assignments and tests and documented results into filing systems.
- Maintained the integrity of student class records
- Made copies stayed and organized with the sorting and filing of documents
Team Member
Taco Bell (5641 Freeport Blvd)
Sacramento , CA
12.2018 - 05.2019
- Greeted customers and took orders, provided menu options and answered questions about the food.
- Processed payments with cash register and credit card machines.
- Prepared food items according to customer specifications.
- Maintained cleanliness of restaurant including tables, floors, counters and restrooms.
- Stocked condiments and other supplies in dining area.
- Followed all health codes standards for food preparation and storage.
- Performed opening duties such as setting up registers, stocking shelves, preparing beverages and cleaning work areas.
- Provided excellent customer service by greeting customers warmly and responding to inquiries promptly.
- Ensured accuracy of orders by double-checking orders before serving them to customers.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Education
High School Diploma -
John F. Kennedy High School
Sacramento, CA06-2019
Skills
- Solid verbal, and written communication skills
- Great team player
- Highly positive and encouraging around others
- Solid dependability
- Quick learner
- Professional, friendly, and outgoing attitude
- Pay close attention to detail
- Tech savvy
Affiliations
- 5+ years of competitive club soccer
- Basketball
- Track
Accomplishments
- Leadership Club
Other Education
- Some time studying Cosmetology at Paul Mitchell
Computer Experience
- Microsoft Windows and XP, Word, Outlook, Powerpoint, Excel, Adobe, and Multi Media sites, POS system for payments, "Square" payment system
Timeline
Receptionist
Cha Cha's Dog Daycare (910 57th St.)
08.2022 - 12.2022
Team Member
King's Wigs and Beauty Supply (6100 Mack Rd.)
07.2021 - 07.2022
Team Member
Taco Bell (5641 Freeport Blvd)
12.2018 - 05.2019
Teacher's Assistant
John F. Kennedy High School (6715 Gloria Dr.)
09.2018 - 06.2019
High School Diploma -
John F. Kennedy High School
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