Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyann Thomas

Summary

Well-qualified Leasing Consultant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

4
4
years of professional experience

Work History

Leasing Consultant

Valiant Residential
02.2023 - 09.2023
    • Greeted clients, showed apartments, and prepared leases.
    • Verified tenant incomes and other information before accepting lease applications.
    • Responded to requests and scheduled appointments for property showings.
    • Distributed flyers to raise awareness of properties and attract more tenants.
    • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
    • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
    • Distributed and followed up on tenant renewal notices.

Assistant Property Manager

C.A.F. Management
05.2021 - 01.2023
    • Followed up on delinquent tenants and coordinated collection procedures.
    • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
    • Completed final move-out walk-throughs with tenants to identify required repairs.
    • Kept accurate records of all resident and tenant correspondence.
    • Communicated effectively with owners, residents, and on-site associates.
    • Conducted regular inspections of both interior and exterior of properties for damage.
    • Kept properties in compliance with local, state and federal regulations.

Assistant Property Manager

Wehner Multifamily
01.2020 - 03.2021
    • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
    • Received and processed resident payments, and updated system accounts with latest information.
    • Worked with maintenance staff to complete timely repairs and enhancements.
    • Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
    • Addressed and resolved tenant complaints, maintaining high satisfaction.
    • Partnered with local organizations to expand access to social and community services.
    • Developed and implemented training programs for staff.
    • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.

Education

High School Diploma -

Franklin D. Roosevelt
Dallas, TX
06.2015

Medical Assistance -

Concorde Career College
Grand Prairie, TX
03.2016

Skills

  • Management Software: Yardi, Resman, LRO
  • Leasing and Sales
  • Strong negotiation skills
  • Social Media Engagement
  • Lead Conversion
  • Cash Handling
  • Proficient in all MS Office
  • Customer Relationship Management
  • Fair housing training

Timeline

Leasing Consultant

Valiant Residential
02.2023 - 09.2023

Assistant Property Manager

C.A.F. Management
05.2021 - 01.2023

Assistant Property Manager

Wehner Multifamily
01.2020 - 03.2021

High School Diploma -

Franklin D. Roosevelt

Medical Assistance -

Concorde Career College
Tyann Thomas