Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyanna Denmark-Minor

Philadelphia,PA

Summary

Dynamic administrative professional with 6+ years of experience in patient care and customer service. Proficient in executing a wide array of managerial and clerical tasks to effectively manage unit processes. Utilizing customer-centric, problem-solving and time management skills to provide exceptional customer service, streamline procedure, and ensure operations excel.

Overview

7
7
years of professional experience

Work History

Patient Care Associate

Pennsylvania Hospital
08.2021 - Current
  • Efficiently manage administrative and clerical tasks
  • Meticulously complete patient documentation and provide record assistance
  • Ensure seamless oversight of unit operations.

Direct Care Coordinator

Tempus Unlimited, Inc.
09.2020 - Current
  • Provide personal assistant services to a client
  • Attentively planning, scheduling and coordinating their activities of daily living
  • Improving their independence while maintaining health, welfare, and safety.

Office Scheduler

Forwood Manor
04.2017 - 06.2021
  • Distributed communication correspondence and streamlined calendar management
  • Expertly arranged appointments for patients and organized departmental schedules
  • Produced optimal office efficiency and patient satisfaction.

Guest Service Manager

State Farm Arena
09.2019 - 12.2020
  • Assigned team members to designated areas and responded to the needs of guests
  • Adequately anticipated the requirements of each event and resolved any concerns expressed by customers
  • Ensured efficient operation of all events and created a memorable experience for everyone.

Education

Bachelor Of Arts In Business Administration - Marketing And Management

Clark Atlanta University
Atlanta, GA

Skills

  • Effective Communication
  • Time Management
  • Scheduling
  • Event Management
  • Problem Solving
  • Data Entry

Timeline

Patient Care Associate

Pennsylvania Hospital
08.2021 - Current

Direct Care Coordinator

Tempus Unlimited, Inc.
09.2020 - Current

Guest Service Manager

State Farm Arena
09.2019 - 12.2020

Office Scheduler

Forwood Manor
04.2017 - 06.2021

Bachelor Of Arts In Business Administration - Marketing And Management

Clark Atlanta University
Tyanna Denmark-Minor