Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tyanna Hylton

Philadelphia,PA

Summary

Dedicated college student with a strong work ethic and willingness to take on any task. Experienced in multiple fields, with a proven record of leadership and effective communication skills. Focused Service Member promoting expertise successfully working in fast-paced markets. Courteous and cordial with desire to take on challenges at new company.

Overview

7
7
years of professional experience

Work History

Quality Control service agent

Avis car rental
05.2023 - Current
  • Interacts with customers, helping and responding to queries about Vehicles and Reservations
  • Assist customers throughout the lot
  • Assist with luggage
  • Ensure vehicles were up to proper standards regarding interior, dash, and body
  • Ensured presentation of long with arrangement of vehicles
  • Communicate with peers to ensure satisfaction of the customer
  • Entered vehicle information online for availability of customers and peers.

SALES AND SERVICE SPECIALIST

HERTZ UBER RENTAL
05.2024 - 08.2024
  • Provide exceptional sales and customer service to ensure a positive and memorable car rental experience for all customers
  • Communicate effectively with customers to understand their needs and provide appropriate rental options
  • Promote and upsell additional services and provide to enhance the customer's rental experience
  • Process rental transaction accurately and efficiently, including collecting payments and completing paperwork.

merchandise associate

MARSHALL’S
05.2021 - 12.2023
  • Updated pricing and signage to complete product displays and educate customers
  • Arranged consistent shelves, bins, and racks at locations by following established planograms
  • Conferred with store managers to obtain information about customer needs and preferences
  • Transported merchandise to the sales floor and restocked shelves, racks, and bins
  • Created attractive displays to promote items
  • Greeting, servicing, and thanking all customers
  • Communicated with vendors to answer questions, order samples, and resolve issues
  • Answered customer questions regarding store merchandise, department information and pricing.

sales associate

vector marketing
02.2023 - 07.2023
  • Greets customers and makes them feel comfortable
  • Interacts with customers, helping and responding to queries about products and purchases
  • Provides recommendations according to customer needs or preferences
  • Locates merchandise for customers and places orders, where necessary
  • Introduces promotions and new products to customers
  • Documents sales by updating customer records
  • Stays up to date with sales trends for better service and achievement of sales.

Babysitter

01.2018 - 07.2023
  • Assisted children with homework assignments and special projects across different subjects
  • Prepared healthy, age-appropriate snacks and meals
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs
  • Playing games, working on puzzles, and reading books to young children
  • Offered age-appropriate, fun, and educational activities for children ranging in age from six weeks to sixth grade
  • Communicated positively with children and guardians
  • Bathed, dressed, and helped with brushing of teeth as part of bedtime preparation
  • Maintained an updated list of emergency contact information and child's health information in case of emergencies
  • Taught children to organize toys, wash hands, and share by leading by example.

Retail assistant

Primark
01.2023 - 02.2023
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
  • Operating and assisting tills.

fresh associate

amazon
11.2022 - 01.2023
  • Arranged consistent shelves, bins, and racks at locations by following established planograms
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers
  • Greeting, servicing, and thanking all customers
  • Communicated with vendors to answer questions, order samples, and resolve issues
  • Answered customer questions regarding store merchandise, department information, and pricing
  • Prepared grocery orders for delivery
  • Used technology including computers, smartphones, and scanned bar codes
  • Checked for order quality.

childcare WORKER

learning train academy
03.2022 - 08.2022
  • Assisted children with homework assignments and special projects across different subjects
  • Prepared healthy, age-appropriate snacks and meals
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs
  • Playing games, working on puzzles, and reading books to young children
  • Offered age-appropriate, fun, and educational activities for children ranging in age from six weeks to sixth grade
  • Communicated positively with children and guardians
  • Cleaned, dressed, and changed as part of nap time preparation
  • Maintained an updated list of emergency contact information and child's health information in case of emergencies
  • Taught children to organize toys, wash hands, and share by leading by example.

server

Drea's kitchen
05.2019 - 08.2019
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Bussed and reset tables to keep the dining room and work areas clean
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
  • Used cash registers and credit card machines to cash out customers
  • Kept server areas clean and stocked to increase efficiency while working tables
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
  • Greeting new customers, discussing specials, and taking drink orders
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Stayed up to date on menu changes to help customers make food choices.

Education

Psychology

Cheyney University
01.2026

High-school Diploma -

Hardy Williams high
05.2022

Skills

  • Collaborative Teamwork
  • Cleaning and Sanitizing
  • Strategic Relationship Development
  • Originality and creativity
  • Problem solving
  • Strategic Prioritization
  • Phone Etiquette
  • Clear communication
  • Effective Time Management
  • Customer service
  • Critical thinking
  • Project coordination
  • Fundamental Mathematics
  • Cash Handling

References

References available upon request.

Timeline

SALES AND SERVICE SPECIALIST

HERTZ UBER RENTAL
05.2024 - 08.2024

Quality Control service agent

Avis car rental
05.2023 - Current

sales associate

vector marketing
02.2023 - 07.2023

Retail assistant

Primark
01.2023 - 02.2023

fresh associate

amazon
11.2022 - 01.2023

childcare WORKER

learning train academy
03.2022 - 08.2022

merchandise associate

MARSHALL’S
05.2021 - 12.2023

server

Drea's kitchen
05.2019 - 08.2019

Babysitter

01.2018 - 07.2023

Psychology

Cheyney University

High-school Diploma -

Hardy Williams high

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Tyanna Hylton