Tyanna Smith
Oviedo,FL
Summary
Dedicated to helping customers with experience and skill in memorizing menus and promoting customer loyalty. Resourceful individual providing customers with pleasant dining experience and quality food service. Proficient in itemizing orders and preparing accurate checks, assisting guests in menu selections and resolving common customer issues. Commended for excellent multitasking abilities and happy, patient demeanor. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level pharmacy technician position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Camp Counselor
River of Grass Arts and Drama Summer Camp
06.2019 - 08.2019
- Engaged children in arts and crafts, singing, sports activities, games, and field trips while maintaining safe environment.
- Participated in camp-centered activities, including swimming, painting and field trips while monitoring campers of all ages.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
- Helped participants enjoy activities while ensuring adherence to protocol.
Server Assistant
Longhorn Steakhouse
01.2021 - 08.2023
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Greeted customers warmly to provide exceptional customer service.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Assisted with bussing tables and cleaning up spills.
- Provided attentive service and proactively assessed guest needs.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Arranged tables and chairs for special occasions and events.
- Greeted customers and provided menus upon arrival to dining room.
- Engaged in suggestive selling and other sales techniques.
- Assisted customers with carry-out service.
- Monitored dining room and bar areas for signs of overcrowding.
Pharmacy Technician
One Pharmacy
07.2022 - 08.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Collected co-payments or full payments from customers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Managed opening and closing duties for pharmacy.
Education
Associate of Arts - Film
University of Central Florida
Orlando, FL12.2026
Associate of Arts - Film
Broward College
Davie, FL06.2023
High School Diploma -
McArthur High School
Hollywood, FL06.2021
Skills
- Menu memorization
- Point of Sale (POS) system operations
- High-volume dining
- Sales Techniques
- Dining customer service
- Food safety understanding
- Table setting arrangements
- Safety guidelines
- Check in and checkout procedures
- Activity coordination
- Customer service
- Organization
- Activities with Creative-Creating Designs
- Visuals
- Writing Content for
Creatives Focus and Related Activities - BASIS-Basis services/Communication Interfaces (BC SRV)
- Creative Thinking
- Leadership
- Verbal communication
- Visual Communication
- Written Communication
- English-Writing Exercises
- Technical Writing
- Serve Customers
- Assisting Pharmacists
- Problem-Solving Skills
- Restock Shelves
- Equipment Cleaning and Maintenance
- Team Collaboration
- Answering Customer Questions
- Resolving Complaints
- Safety Guidelines
- Safety Procedures
- Microsoft Excel
- Arts and Crafts
- Safety Management
- Activity Scheduling
- Group Leadership
- Behavioral Assessment
- Time Management
- Creative and Energetic
- Positive Engagement
- Work and Task Assignment
- Group Discussions
- Build Skills
Writing
I enjoy writing my own stories during my free time whether it's a novel or a script. Writing is like an escape to me from reality. It's a way for me to bring my thoughts and imagination on paper or a screen without someone getting in my way. I've been writing my own work since I was ten and haven't stopped.
Timeline
Pharmacy Technician
One Pharmacy
07.2022 - 08.2023
Server Assistant
Longhorn Steakhouse
01.2021 - 08.2023
Camp Counselor
River of Grass Arts and Drama Summer Camp
06.2019 - 08.2019
Associate of Arts - Film
University of Central Florida
Associate of Arts - Film
Broward College
High School Diploma -
McArthur High School
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