Tyanne Joyner
Amelia Court House,VA
Summary
Friendly licensed esthetician with deep knowledge of skin conditions and effective treatments. Excellent sales, customer service and communication skills to build relationships and maintain loyal business. Organized and detail-oriented to manage efficient and effective store operations. I am able to prioritize and complete multiple task in a professional and timely manner. Also a dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Esthetician
Hand And Stone
Short Pump, Virginia
01.2024 - Current
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Assisted in the development of customized skin care regimens for clients.
- Welcoming in clients to the treatment room with a warm friendly and professional manner
- Maintained cleanliness of treatment room and equipment between appointments.
- Recommended additional treatments or products based on individual customer needs.
- Checked supplies inventory regularly to ensure adequate stock levels at all times.
Front Desk Receptionist
Hand And Stone
Short Pump
06.2023 - 12.2023
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled cash transactions accurately, balancing the register at the end of each shift.
Clerk
Publix Bakery
Richmond, VA
04.2021 - 05.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Kept work area sanitary and clean
- Ensuring the sales floor was fully stocked with baked goods for the customers
- Creating a welcoming and positive customer experience at the bakery counter.
Hostess
Latitude Seafood
Richmond, VA
09.2019 - 03.2021
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Attended to all guests to make sure they were accommodated and serviced well.
Education
Basic Esthetician License - Esthetics
LB Beauty Academy
Richmond, VA09-2023
High School Diploma -
Monacan High School
North Chesterfield, VA06-2019
Skills
- Spa retail skills
- Customer service excellence
- Spa experience
- Communication and collaboration
- Problem solving
- Inventory management
- Multitasking
- Booking and scheduling systems
- Upselling techniques
- Time management
- Teamwork
- Detailed oriented
- Product knowledge
- Insurance knowledge
- Customized skincare plans
- Sanitization
- Excellent team player
- Relationship building and management
- Consultations
- Client intakes
Contact
Amelia Court House, VA 23002
Education and Training
North Chesterfield, VA,Richmond, VA
Timeline
Esthetician
Hand And Stone
01.2024 - Current
Front Desk Receptionist
Hand And Stone
06.2023 - 12.2023
Clerk
Publix Bakery
04.2021 - 05.2023
Hostess
Latitude Seafood
09.2019 - 03.2021
Basic Esthetician License - Esthetics
LB Beauty Academy
High School Diploma -
Monacan High School