Tyara Sierra
Columbus,OH
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Process Administrator
The Huntington National Bank
Columbus, OH
08.2016 - 06.2020
- Maintained records of all processes in a database system.
- Performed quality assurance checks on completed projects before delivery to customers.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
- Organized and maintained documents, files and records.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
Customer Service Representative
Checksmart Financial
Columbus, OH
12.2014 - 08.2016
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Assisted customers with completing applications to obtain loan financing.
Education
High School Diploma -
Independence High School
Columbus, OH06-2011
Some College (No Degree) - Medical Technology
University of Toledo
Toledo, OHSome College (No Degree) - Real Estate
Columbus State Community College
Columbus, OHSkills
- Documentation Management
- Workflow Management
- Database Administration
- Service Coordination
- Report Writing
- Regulatory Compliance
- Business Correspondence
- Operational Improvements
- Strategic Planning
- Data Entry
- Process Improvement
- Goal Setting
- Time Management
- Microsoft Office
- Presentation Design
- Attention to Detail
- Document Review
- Business Administration
- Credit and Collections
- Electronic Filing Systems
References
References available upon request.
Timeline
Process Administrator
The Huntington National Bank
08.2016 - 06.2020
Customer Service Representative
Checksmart Financial
12.2014 - 08.2016
High School Diploma -
Independence High School
Some College (No Degree) - Medical Technology
University of Toledo
Some College (No Degree) - Real Estate
Columbus State Community College
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