Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant
Tyareah Penn

Tyareah Penn

Winston-Salem,NC

Summary

Hardworking Substitute Teacher with skills to step into any classroom environment and support student needs with excellent discussion management, lecturing and mentoring abilities. Knowledgeable about special intervention plans, recordkeeping requirements and strategies for maintaining classroom discipline. Grades papers and homework and records grades for lead teacher. Talented professional with expertise in Trainer role. Dynamic public speaker known for meeting demanding training schedules and exceeding management expectations. Considered valuable asset to any team. Reliable Counselor lends skilled supervision, activity planning and organization to individual patient assessment and treatment. Adeptly navigates stressful environments to deliver optimized outcomes. Dedicated to balancing high degree of compassionate care with privacy and understanding. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Substitute Teacher, K-12

Esso
Winston-Salem, NC
01.2023 - Current
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
  • Established and enforced rules for behavior and procedures to maintain order among students.
  • Maintained rules of conduct that encouraged self-discipline and responsibility.
  • Maintained student attendance and assignment records to prevent lapses during teacher absences.

AR Specialist

Novant Health, Revenue Cycle Service
Winston-Salem, NC
08.2021 - 09.2022
  • The Revenue Cycle Services (RCS) is a centralized billing office supporting all Novant Health Medical Group (NHMG) clinic locations and Novant Health acute care facilities
  • The RCS strives to provide superior support services to our clinics through the administration of Payer Enrollment, Pre-verification, Coding, Billing, Insurance and Self-pay Follow-up, Payment Posting, and Customer Service
  • The vision of Novant Health, as well as the RCS, is to deliver the most remarkable patient experience in every dimension, every time
  • Novant Health Revenue Cycle Services has achieved recognition for meeting industry standard performance benchmarks, implementing a patient-centered approach to revenue cycle, and attaining outstanding levels of patient satisfaction.

Alight Solutions
Winston-Salem, NC
07.2020 - 05.2021
  • Handling a high volume of inbound calls from our clients’ employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc
  • Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections
  • This may include additional research and ongoing casework
  • Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support
  • This may include assisting the caller in navigating the system as well
  • Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries.

Medical Health Technician

Old Vineyard Behavioral Health
Winston-Salem, NC
04.2017 - 03.2020
  • Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support
  • This may include assisting the caller in navigating the system as well
  • Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries.

Education

Master of Art - Sports Chaplaincy

Liberty University
12.2022

Bachelors of Arts - Ministry and Leadership

Carolina Christian College
05.2021

Skills

  • Verbal and Written Communication
  • Infection Control and Prevention
  • Multitasking and Organization
  • Organization and Planning
  • Equipment Troubleshooting
  • Behavior Management
  • Credit Card Payment Processing
  • Customer Data Confidentiality
  • Translation and Interpretation Services
  • Data Entry
  • Upbeat and Positive Personality
  • Creative Problem Solving
  • Understanding Customer Needs
  • Management Consultation
  • Class Lecturing
  • Program Monitoring and Tracking
  • Team Exercises
  • Assignment Delegation

Certification

  • Certified Premarital Counseling, PREPARE/ENRICH - 2023
  • Certified Family/ Marriage Counseling, SYMBIS - 2023

Timeline

Substitute Teacher, K-12

Esso
01.2023 - Current

AR Specialist

Novant Health, Revenue Cycle Service
08.2021 - 09.2022

Alight Solutions
07.2020 - 05.2021

Medical Health Technician

Old Vineyard Behavioral Health
04.2017 - 03.2020

Master of Art - Sports Chaplaincy

Liberty University

Bachelors of Arts - Ministry and Leadership

Carolina Christian College

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Tyareah Penn