Tyasha Casey
Richmond,VA
Summary
Detail-oriented team player with strong organizational skills. A dependable candidate successful at managing multiple priorities with a positive attitude. Expert in adapting to meet established standards and motivated to meet objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
English Teacher
Megan Language Center
01.2023 - 11.2023
- Developed innovative lesson plans to engage students in English language learning.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Prepared and implemented lesson plans covering required course topics.
- Designed and implemented assessments to measure student progress in English language learning.
Logistics Account Executive Trainee
Total Quality Logistics
06.2022 - 12.2022
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Promoted a high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Assisted clients throughout the sales process and provided after-sales support to assess satisfaction and resolve problems.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Participate in professional development and sales strategy meetings biweekly.
Flight Attendant
GoJet Airlines
11.2021 - 06.2022
- Single FA on the CRJ-550
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
Delivery Driver
Uber/ Postmates/ Doordash/ Shipt
08.2020 - 03.2022
- Followed scanning, tracking, and documentation procedures to avoid errors.
- Protected customer packages from damage with safe handling and proper load balancing.
- Answered customers' delivery and payment questions.
- Completed on-time deliveries by choosing the best and most efficient routes.
Undergraduate Research Intern
NATO - NATO Innovation Hub
01.2021 - 06.2021
- Interned as a member of the Language Translation Program
- The team was tasked with researching and testing language translation software to find the best option for virtual meetings hosted by the NATO Innovation hub.
- After months of demos and deliberation, the team narrowed the list down to the best option available in the market at that time.
- At the end of the internship, a full software performance and cost report was presented to the Project Lead, and the Language Translation team facilitated contact between the company selected and The Innovation Hub.
Babysitter
River City Sitters
09.2017 - 03.2021
- Communicated with parents regarding children's progress and development, raising any issues. Maintained set schedules for activities, mealtimes, baths, and bedtimes.
- Tidied up after dinner or playtime
- Transported children to school or appointments.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted children with homework assignments and projects across different subjects.
Server/Hostess
Juicy King Crab House
10.2019 - 03.2020
- Served guests and provided constant service during the duration of each customer's dining experience.
- Delivered meals from the kitchen and drinks from the bar to various guests while diligently minding dietary and personal taste preferences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Front Desk Night Auditor
Best Western
05.2018 - 09.2019
- Made and confirmed reservations
- Satisfied guest needs with prompt, knowledgeable service
- Balanced revenue and settlement accounts on a nightly basis
- Handled diverse customer and operational issues throughout the night.
Delivery Driver
Jason's Deli
01.2018 - 05.2018
- Delivered catering & smaller orders to various locations in Richmond and the surrounding areas
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Fostered positive working relationships with regular customers.
Concessions Worker
Collegiate School
09.2017 - 02.2018
- Sold snacks out of a cart or at a stand at Collegiate school sporting events.
Intern/ Youth Leader
Groundwork Rva
06.2017 - 12.2017
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
- A leader for youth programming. Managed the youth, purchased food for the students, provided transportation when required, tracked student attendance and compensation, and assisted with planning activities for the students
- Other duties associated with this position were social media management and grant writing.
Math Tutor
Center For Community Engagement
01.2017 - 05.2017
- A work-study position where I worked in the classroom at Carol City Middle School to tutor eighth- graders in Algebra 1 and Geometry.
- Improved students' focus and discipline with positive reinforcement techniques.
- Identified problem points through regular assessments of math abilities and progress with instruction.
- Supported students with homework help, lesson reinforcement, and personalized attention.
Education
Bachelor of Arts - Political Science, International Political Studies
Virginia Wesleyan University
Virginia Beach, VA08.2021
High School Diploma -
Richmond Community High School
Richmond, VA05.2016
Skills
- Lesson Planning
- Student-Centered Learning
- Microsoft Office
- Time Management
- Customer Service
- Problem-Solving
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Certification
- FAA issued Flight Attendant License
- TESOL (Teaching English to Speakers of Other Languages) Training - 120 Hours
- VA Driver's License
Timeline
English Teacher
Megan Language Center
01.2023 - 11.2023
Logistics Account Executive Trainee
Total Quality Logistics
06.2022 - 12.2022
Flight Attendant
GoJet Airlines
11.2021 - 06.2022
Undergraduate Research Intern
NATO - NATO Innovation Hub
01.2021 - 06.2021
Delivery Driver
Uber/ Postmates/ Doordash/ Shipt
08.2020 - 03.2022
Server/Hostess
Juicy King Crab House
10.2019 - 03.2020
Front Desk Night Auditor
Best Western
05.2018 - 09.2019
Delivery Driver
Jason's Deli
01.2018 - 05.2018
Babysitter
River City Sitters
09.2017 - 03.2021
Concessions Worker
Collegiate School
09.2017 - 02.2018
Intern/ Youth Leader
Groundwork Rva
06.2017 - 12.2017
Math Tutor
Center For Community Engagement
01.2017 - 05.2017
Bachelor of Arts - Political Science, International Political Studies
Virginia Wesleyan University
High School Diploma -
Richmond Community High School
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