Dynamic and detail-oriented professional with a proven track record of enhancing operational efficiency and fostering positive relationships at Central YMCA and Christina Cultural Arts. Excels in customer service and time management, leveraging strong problem-solving skills to maintain a safe and supportive environment. Proficient in Microsoft Office Suite for effective documentation, consistently recognized for a commitment to excellence. Dedicated to driving success through innovative solutions and a proactive approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Science Camp Counsular
Wow Science Camp
Wilmington, DE
03.2024 - 11.2024
Company Overview: we are an academic enrichment program that features targeted education through online one-on-one tutoring, online classes, participative science experiments and projects, activity-based math, educational games and simulations, exploration of the intersection of art and science, and thrilling field trips.
Enhanced STEM program participation, resulting in 40% higher camper engagement.
Self-motivated, with a strong sense of personal responsibility.
Worked with children of varying age, interest, skill, and developmental levels.
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Led groups of children safely through a variety of camp activities.
Assisted in preparing recreational materials and supplies for each activity.
Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp"s core values.
Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
Established lasting connections with campers" families through consistent communication
Worked effectively in fast-paced environments.
Excellent communication skills, both verbal and written.
Led groups of children safely through variety of camp activities.
Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Office Assistant
Wilmington Housing Authority
Wilmington, DE
07.2023 - 12.2023
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor appointments.
Expedited document processing with accurate and timely filing.
Managed front desk operations and visitor check-ins
Increased customer satisfaction by providing professional and courteous front desk support.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Expedited document processing with accurate data entry and timely filing.
Facility Assistant,
Central YMCA
Wilmington, DE
03.2025 - Current
Supported overall facility operations by efficiently addressing repair requests and performing routine maintenance tasks.
Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
Coordinated event setup and teardown processes, resulting in seamless transitions between activities onsite.
Assisted in the coordination of facility-related projects, contributing to timely completion within budget constraints.
Assisted with logistical requirements for events and meetings.
Maintained a safe and clean work environment, ensuring compliance with health and safety regulations.
Implemented preventive maintenance on machines and equipment to optimize safety and operational quality.
Maintained inventory and submitted written requests for supplies to keep stock levels even.
Fostered strong relationships with external partners like contractors or suppliers, paving the way for successful collaborations.
Facilitated smooth daily operations by promptly responding to inquiries from both internal staff members and external stakeholders.
Classroom Assistant
Christina Cultural Arts Center
Wilmington, DE
02.2022 - 09.2022
Supervised lunch periods and recess times, maintaining an orderly environment during breaks from academic workloads.
Aided students individually or in small groups, reinforcing material taught by the teacher.
Established positive relationships with students, fostering a supportive and inclusive classroom community.
Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Assisted teachers in managing class behavior, resulting in a more focused learning environment.
Organized and maintained instructional materials, contributing to a well-structured learning space.
Supervised lunch periods and recess times, maintaining an orderly environment during breaks from academic workloads.
Aided students individually or in small groups, reinforcing material taught by the teacher.
Established positive relationships with students, fostering a supportive and inclusive classroom community.
Assisted teachers in managing class behavior, resulting in a more focused learning environment.
Assisted in the organization of school-wide events, such as assemblies and fundraisers, to foster a strong sense of community among students, staff, and parents.
Cleaned and organized art supplies and related materials.
Filing paperwork
Volunteer
VA Hospital Volunteer
Wilmington, DE
01.2024 - 11.2024
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Communicated with staff members to stay informed about volunteer opportunities and events.
Represented organization positively and professionally while providing community with much-needed services.
Mentored new volunteers, fostering a supportive and inclusive team environment.
Promoted environmental awareness with educational workshops and hands-on activities.
Boosted fundraising efforts, securing valuable donations through targeted campaigns.