TyAsia Farley
Austin,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Substitute Teacher, K-12
Manor Independent School District
01.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
Customer Service
Dash Mart
03.2023 - 04.2024
- Maintained excellent customer service and positive attitude.
- Displayed exceptional communication skills.
- Made sure customers was satisfied.
- Developed a deep understanding of customer service principles and customer service best practices.
Curbside Shopper
HEB Grocery Store
06.2020 - 01.2023
- Contributed to team objectives in fast-paced environment.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Utilized technology tools such as mobile apps or handheld devices for selecting items, substitutions , and order completions.
Education
Bachelor of Science - Biology
Lamar University
Beaumont, TXBachelor of Science - Biology
Texas State University
San Marcos, TXHigh School Diploma -
Manor High School
Manor, TXSkills
- Student Engagement
- Positive Reinforcement
- Curriculum knowledge
- Behavior Management
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Data Entry
- Adaptable
- Complaint resolution
- Follow-up skills
Timeline
Customer Service
Dash Mart
03.2023 - 04.2024
Substitute Teacher, K-12
Manor Independent School District
01.2023 - Current
Curbside Shopper
HEB Grocery Store
06.2020 - 01.2023
Bachelor of Science - Biology
Lamar University
Bachelor of Science - Biology
Texas State University
High School Diploma -
Manor High School
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