TyBrenna Moses
Conway,SC
Summary
Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options, and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Patient Coordinator
Carolina Health Specialists
07.2021 - Current
- Work with patients to schedule tests and procedures
- Send and handle electronic requests for new medications and medication refills
- Manage prescriptions by sending electronic requests for new medications and refills
- Deliver excellent patient experiences and direct care
- Worked closely with patients to deliver excellent and direct individualized patient care
- Schedule presentation appointments for pharmaceutical representatives and physicians.
- Answered phone calls and messages for 32 -physician's within 3 medical facilities, scheduling appointments, and handling patient inquiries.
Medical Screener
Carolina Health Specialists
02.2021 - 05.2021
- Conducted basic screening procedures for COVID-19 to grant or deny participation
- Complied with all federal, state, and local regulations and company rules.
- It has enhanced overall clinic performance through diligent maintenance of equipment for medical screenings.
Caregiver
Homecare Assistance
12.2020 - 03.2021
- Helped clients manage money, pay bills and shop for groceries or personal items
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed
- Transported individuals to events and activities, medical appointments, and shopping trips
- Cleaned clients' homes, ran errands, managed laundry, and completed weekly grocery shopping
- Engaged patients in meaningful conversation, socialization, and activities while providing personal care assistance
- Changed dressings, bandages and binders to maintain proper healing, and sanitary measures
- Provided transportation to doctor's appointments, grocery stores, salons, and barbershops
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing
- Delivered compassionate care to improve and enhance patient lives
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Built strong relationships with clients to deliver emotional support and companionship
- Performed household tasks such as laundry, dusting, washing dishes, and vacuuming
- Assisted with daily activities, including dressing guidance, grooming, meal preparation, and medication reminders
- Shopped for groceries regularly in order to keep homes stocked with necessities.
Patient Access Specialist
Grand Strand Medical Center
08.2020 - 02.2021
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy
- Received patient deductibles and co-pay amounts and discussed options to satisfy the remainder of patient financial obligations
- Collected and validated patient demographics and insurance information
- Performed patient pre-admission, admission, transfers, and discharge activities
- Assisted patients in filling out check-in and payment paperwork.
Caregiver
Abundance Homecare
10.2019 - 08.2020
- Helped clients manage money, pay bills, and shop for groceries or personal items
- Transported individuals to events and activities, medical appointments, and shopping trips
- Cleaned homes, ran errands, managed laundry, and completed weekly grocery shopping
- Provided transportation to doctor's appointments, grocery stores, salons, and barbershops
- Performed household tasks such as laundry, dusting, washing dishes, and vacuuming
- Shopped for groceries regularly in order to keep homes stocked with necessities
- Built strong relationships with clients to deliver emotional support and companionship.
Sales Associate
Bath & Body Works
10.2017 - 02.2020
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Engaged with customers to effectively build rapport and lasting relationships
- Trained and developed new sales team associates in products, selling techniques, and company procedures
- Increased sales by offering advice on purchases and promoting additional products
- Solved customer challenges by offering relevant products and services.
Cashier
Walmart
03.2016 - 07.2018
- Helped customers complete purchases, locate items, and join reward programs
- Answered questions about store policies and addressed customer concerns
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Checked identification for proof-of-age for alcohol and tobacco sales
- Performed cash, card, and check transactions to complete customer purchases.
Education
Sterile Processing Course -
Professional Medical Training Center
Conway, SC04.2024
Associate's Degree in Applied Science -
Horry-Georgetown Technical College
Conway, SC05.2019
High School Diploma -
Carolina Forest High School
Myrtle Beach, SC06.2013
Skills
- Payment processing
- Recordkeeping guidelines
- Prioritization and time skills
- Fantastic attention to detail and multitasking abilities
- Direct patient care
- Companionship and emotional support
- Medical records experience
- Insurance Verification
- Patient Registration
- Patient confidentiality
- HIPAA Compliance
- Medical terminology understanding
- Records review
- Medical Data Collection
- Appointment Scheduling
Special Achievements
- Member of National Honors Society
- Graduated with 4.0 GPA
- Top 10% of the graduating class
- BLS (CPR and AED)
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Front Desk Patient Coordinator
Carolina Health Specialists
07.2021 - Current
Medical Screener
Carolina Health Specialists
02.2021 - 05.2021
Caregiver
Homecare Assistance
12.2020 - 03.2021
Patient Access Specialist
Grand Strand Medical Center
08.2020 - 02.2021
Caregiver
Abundance Homecare
10.2019 - 08.2020
Sales Associate
Bath & Body Works
10.2017 - 02.2020
Cashier
Walmart
03.2016 - 07.2018
Sterile Processing Course -
Professional Medical Training Center
Associate's Degree in Applied Science -
Horry-Georgetown Technical College
High School Diploma -
Carolina Forest High School
- CPhT - Certified Pharmacy Technician
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