TyCarla Hughes
Summit,MS
Summary
Seasoned professional with 7 years of experience, including a manager role at Krab Kingz and Lead Operator at Safran. Expertise in nursing assistance, front desk operations, and machine operation. Seeking a Lead position to leverage management and operational skills.
Operations professional prepared to excel in leadership role within dynamic environment. Known for driving process improvements and ensuring operational excellence. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in operational management and problem-solving, valued for reliability and strategic thinking.
Overview
7
7
years of professional experience
Work History
Lead Operator
Safran
07.2019 - 02.2024
- Oversaw daily operations and led a team of operators at Safran, ensuring adherence to production schedules, quality standards, and safety protocols while optimizing workflow and equipment utilization.
CNA - Certified Nursing Assistant
Liberty Community Living Center
04.2022 - 01.2023
- Delivered high-quality patient care as part of a dynamic nursing team, adhering to healthcare protocols and standards.
- Collaborated effectively with healthcare professionals to ensure a holistic approach to patient wellness and care.
Manager
Krab Kingz
02.2017 - 05.2022
- Oversaw daily administrative tasks to ensure efficient front office functionality, maintaining a streamlined workflow.
- Assisted with nursing duties to support patient care as required, enhancing overall service quality.
Healthcare Customer Service Representative, Result
VXI Global
06.2018 - 05.2019
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Processed patient information accurately using electronic health record (EHR) systems.
- Educated patients on healthcare services, ensuring understanding of procedures and policies.
- Collaborated with healthcare providers to coordinate patient care and appointment scheduling.
- Analyzed customer interactions to identify trends and develop strategies for improved support.
Education
College Degree - Nursing
Kaho Training Facility
Brookhaven, MS12.2021
High School Diploma - General Education
Amite County High School
Liberty, MS05.2017
Skills
- Assisted Living
- Customer Service
- Team leadership
- Problem-solving
- Team player
- Workflow optimization
- Highly dependable
- Efficient multitasking
- Fast Learner
- Attention to detail
- Data entry
- Analytical thinking
Timeline
CNA - Certified Nursing Assistant
Liberty Community Living Center
04.2022 - 01.2023
Lead Operator
Safran
07.2019 - 02.2024
Healthcare Customer Service Representative, Result
VXI Global
06.2018 - 05.2019
Manager
Krab Kingz
02.2017 - 05.2022
College Degree - Nursing
Kaho Training Facility
High School Diploma - General Education
Amite County High School
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