Tyceanna Lloyd
Baton Rouge,LA
Summary
Knowledgeable Dental Assistant with expertise in supporting office personnel and dentists to care for patients. Detail-oriented in sterilizing and cleaning tools, equipment and surfaces. Ready to further develop skills and tackle new challenges. I am more motivated than ever to get into the workforce and become an invaluable asset to my new dental home.
Overview
7
7
years of professional experience
Work History
Dental Assistant Intern
Just Kids Dental
10.2023 - 10.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Kept work areas clean, sanitized and organized to minimize infection risk.
- Took X-Rays
Customer Service Representative
Heart 2 Heart Credit Restoration
01.2019 - 06.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Hardlines Team Member
Target
02.2018 - 12.2018
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Increased sales by offering advice on purchases and promoting additional products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Teacher
Children's Lighthouse
01.2017 - 12.2017
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Graded and evaluated student assignments, papers, and course work.
- Helped students explore concepts with engaging, learning-focused activities.
Education
Dental Assistant Certificate -
Accelerated Dental Assisting Academy
Hammond, LA11.2023
Diploma -
Cypress Creek High School
Houston, TX06.2018
Skills
- Treatment Room Breakdown
- Sterilization Techniques
- Patient Communication
- Customer Service Skills
- Administrative Duties
- Dental Radiography
- Taking impressions
- Pour and Trim models
- Chair side assistance
- Teamwork
- Problem-solving
- Positive attitude
- Motivated
- Dependability
- Adaptability
- Responsible
Certifications
Dental Assistant Certificate
Radiology Certificate
CPR Certified
Timeline
Dental Assistant Intern
Just Kids Dental
10.2023 - 10.2023
Customer Service Representative
Heart 2 Heart Credit Restoration
01.2019 - 06.2022
Hardlines Team Member
Target
02.2018 - 12.2018
Teacher
Children's Lighthouse
01.2017 - 12.2017
Dental Assistant Certificate -
Accelerated Dental Assisting Academy
Diploma -
Cypress Creek High School
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