Ty'Cionna Dixon
Hephzibah,GA
Summary
Highly motivated and committed Medical Assistant with a proven history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment. Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
X-Ray Technician
Champions Orthopidcs
07.2024 - 11.2024
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Maintained examination rooms and restocked medical and radiologic supplies.
- Assisted in training new X-ray technicians, and sharing knowledge, tips, and best practices to improve overall department performance.
- Managed approximately 30 incoming calls, emails, and faxes per day from patients.
Certified Medical Assistant
Piedmont Urgent Care By Wellstreet
09.2023 - 04.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Managed approximately 30 incoming Calls and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Prepared and administered medications to alleviate patient symptoms.
- Communicated clearly and effectively with patients to verify information, determine the purpose of the visit, and record medical history.
Medical Receptionist/Certified Medical Assistant
Urgent MD (MedNow Urgent Care)
03.2020 - 09.2023
- Coordinated patient scheduling, check-in, check-out, and payments for billing.
- Checked patient insurance, demographics, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Verified and updated demographic and other personal information for clients concerning personal boundaries when asking for important details.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Managed approximately 30 incoming Calls and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Education
High School Diploma -
Hephzibah High School
Hephzibah, GA05-2021
Certification - Medical Assistant
Atlanta Medical Training
Augusta,GA05-2021
Certification - Phlebotomy
Augutsa Phlebotomy Training
Augusta,GA01-2023
Certificate - X-Ray Technician
Piedmont Xray Training
Atlanta, GA03-2024
Skills
- HIPAA compliance
- Patient communication
- Holter monitoring
- Electrocardiogram interpretation
- Vitals monitoring
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Direct patient care
- Prior authorization process
- Referrals management
Certification
- Medical Assistant, (RMA(AAH) American Allied Health 2022 May. (#88541653)
- Certified Phlebotomy Technician (CPT) Phlebotomy Training Specialists January 2023. (#GA-11408-75541)
Languages
English
Full Professional
Timeline
X-Ray Technician
Champions Orthopidcs
07.2024 - 11.2024
Certified Medical Assistant
Piedmont Urgent Care By Wellstreet
09.2023 - 04.2024
Medical Receptionist/Certified Medical Assistant
Urgent MD (MedNow Urgent Care)
03.2020 - 09.2023
- Medical Assistant, (RMA(AAH) American Allied Health 2022 May. (#88541653)
- Certified Phlebotomy Technician (CPT) Phlebotomy Training Specialists January 2023. (#GA-11408-75541)
High School Diploma -
Hephzibah High School
Certification - Medical Assistant
Atlanta Medical Training
Certification - Phlebotomy
Augutsa Phlebotomy Training
Certificate - X-Ray Technician
Piedmont Xray Training
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