Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tydankay Sesay

Alexandria,Virginia

Summary

Dynamic professional with experience in Alexandria City Public School, specializing in classroom organization and effective communication. Demonstrated success in enhancing student engagement and supporting diverse learners through collaborative teamwork. Strong commitment to fostering positive interactions and advocating for students with special needs, ensuring a nurturing educational environment.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Instructional Assistant

Alexandria City Public School
2023 - Current
  • Assisted educators in delivering instructional materials and resources to enhance student learning experiences.
  • Supported classroom management by monitoring student behavior and encouraging positive interactions among peers.
  • Facilitated small group activities to promote engagement and reinforce lesson objectives for diverse learners.
  • Collaborated with teachers to adapt lesson plans based on individual student needs and learning styles.

Front Desk Agent

Marriott International, Inc.
2022 - 2025
  • Greeted and assisted guests, ensuring positive first impressions and satisfactory experiences.
  • Managed front desk operations, including check-ins and check-outs, efficiently addressing guest inquiries.
  • Coordinated reservations using hotel management systems to optimize occupancy rates and streamline operations.
  • Handled cash transactions accurately, maintaining financial accountability and adherence to hotel policies.
  • Provided information on local attractions, dining options, and transportation services to enhance guest satisfaction.
  • Resolved guest complaints promptly, demonstrating strong problem-solving skills and commitment to service excellence.
  • Collaborated with housekeeping to ensure timely room readiness for incoming guests, improving service delivery.
  • Collected room deposits, fees, and payments.
  • Trained new front desk staff on operational procedures and customer service standards to ensure consistency in service delivery.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
  • Increased customer loyalty with exceptional communication skills and personalized service.
  • Answered customer telephone calls promptly and appropriately handled needs.

Direct Support Professional

Community Living Alternatively
2015 - 2024
  • Provided daily living assistance to individuals with disabilities, ensuring comfort and safety.
  • Assisted clients in developing independent living skills through personalized support plans.
  • Implemented engaging activities that promoted social interaction and community involvement.
  • Collaborated with healthcare professionals to monitor client progress and adjust care plans as needed.
  • Trained new staff on best practices for client support and safety protocols to enhance team performance.
  • Developed strategies to improve client engagement, resulting in increased participation in programs and activities.
  • Advocated for clients' needs, facilitating communication between families and service providers.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Assisted disabled clients to support independence and well-being.

Direct Support Professional

Community Systems Inc
2015 - 2018
  • Documented client behavior and progress, maintaining accurate records for review by team members.
  • Assisted disabled clients to support independence and well-being.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.

Education

Associate of Science - Criminal Justice

Sanford Brown College
McLean, VA
07.2025

Diploma

J.E.B Staurt High School
Fairfax
06.2005

Skills

  • Classroom organization
  • Effective communication
  • Conflict resolution
  • Calm and patient demeanor
  • Computer skills
  • Relationship building
  • Teacher collaboration
  • Multicultural awareness
  • Helping students with special needs
  • Collaborative teamwork
  • Teacher support
  • Academic support
  • Classroom management

Certification

CPR and first certified

Medication certified

Mant certified

Timeline

Instructional Assistant

Alexandria City Public School
2023 - Current

Front Desk Agent

Marriott International, Inc.
2022 - 2025

Direct Support Professional

Community Living Alternatively
2015 - 2024

Direct Support Professional

Community Systems Inc
2015 - 2018

Associate of Science - Criminal Justice

Sanford Brown College

Diploma

J.E.B Staurt High School

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Tydankay Sesay