Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Technician
Firestone Auto Care
Round Rock
02.2025 - 08.2025
Executed tire installations and rotations in accordance with standard procedures.
Conducted thorough vehicle inspections to identify maintenance needs and concerns.
Delivered exceptional customer service by promptly addressing inquiries and issues.
Collaborated with team members to enhance workflow efficiency during peak periods.
Adhered to safety protocols while operating lifts and mechanical devices.
Accurately documented service records for all customer vehicles serviced.
Participated in training sessions to improve technical skills and knowledge base.
Replaced defective components as necessary to ensure optimal vehicle performance.
Team Leader
Huracan Nero
Austin
02.2024 - 09.2024
Facilitated daily team meetings to enhance communication and collaboration among staff.
Coordinated workflow schedules to optimize task completion and resource allocation.
Trained new team members on operational procedures and safety protocols.
Monitored inventory levels to ensure stock availability for production requirements.
Implemented quality control checks to maintain product standards and consistency.
Assisted in conflict resolution to promote a positive work environment.
Collaborated with management to identify operational improvement opportunities.
Delegated daily tasks to maximize team productivity.
Team Lead
Detail Garage
Austin
01.2023 - 10.2023
Supported daily operations by maintaining a clean and organized work environment.
Collaborated with coworkers to optimize workflow and ensure timely task completion.
Operated equipment safely in accordance with established safety protocols.
Managed inventory by organizing stock and restocking shelves as needed.
Communicated effectively with customers to deliver high-quality service.
Trained new team members on procedures and best practices for efficiency.
Participated in team meetings to identify operational improvements and strategies.
Executed opening and closing duties, including setting up displays and cleaning sales floor.
Assistant Manager
GO Car Wash
Round Rock
12.2021 - 12.2022
Assisted in managing daily operations and staff scheduling.
Coordinated training programs for new team members.
Supported inventory management and stock replenishment efforts.
Implemented customer service protocols to enhance guest experiences.
Monitored team performance and provided constructive feedback.
Facilitated communication between departments to streamline workflows.
Maintained compliance with company policies and safety standards.
Organized promotional events to boost customer engagement and awareness.
Supervised daily operations including scheduling shifts, assigning duties.
Maintained up-to-date knowledge of company products and services.
Monitored employee attendance records, timekeeping, and payroll information.
Ensured compliance with safety regulations and company policies.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Coordinated with other departments to ensure smooth flow of operations.
Created reports on sales trends, inventory levels, and financial data.
Maintained accurate records of sales transactions using point-of-sale systems.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Recruited and trained new employees to meet job requirements.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Assistant Manager
Take 5 Oil Change
Austin
07.2020 - 01.2021
Assisted in managing daily operations and staff scheduling.
Supported inventory management and stock replenishment efforts.
Monitored team performance and provided constructive feedback.
Maintained compliance with company policies and safety standards.
Supervised daily operations including scheduling shifts, assigning duties.
Maintained up-to-date knowledge of company products and services.
Monitored employee attendance records, timekeeping, and payroll information.
Ensured compliance with safety regulations and company policies.