Tye Browning
Patti's 1880's Settlement
Gilbertsville,KY
14
years of professional experience
Enthusiastic and reliable professional, that takes pride in providing excellent customer service and creating memorable experiences for guests. Highly skilled in anticipating customer needs, effectively addressing complaints, and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Possesses a large variety of experience in many different fields and environments, ranging from formal corporate meetings, to personal in-home sales and services.
Work History
Restaurant Waiter
7 Months- Provided attentive service to guests, ensuring a positive dining experience.
- Assisted in food and beverage preparation, maintaining quality standards.
- Collaborated with kitchen staff to ensure timely order delivery.
- Managed customer inquiries and resolved issues promptly.
- Demonstrated menu knowledge to effectively recommend dishes to patrons.
- Processed payments accurately and efficiently using point-of-sale system.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Restaurant Waiter
1 Year- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Inspected dishes and utensils for cleanliness.
Restaurant Waiter
1 Year 1 Month- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Increased sales significantly by upselling higher-end products to customers.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Inspected dishes and utensils for cleanliness.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
Incoming Quality Inspector
4 Years 10 Months- Inspected incoming materials for compliance with quality standards and specifications.
- Conducted detailed visual inspections to identify defects and ensure product integrity.
- Collaborated with suppliers to resolve quality issues and implement corrective actions.
- Utilized quality control tools to monitor inspection processes and maintain accuracy.
- Streamlined reporting processes, improving communication of quality findings across departments.
- Developed a strong understanding of industry regulations, ensuring all inspections were conducted in accordance with relevant guidelines.
- Maintained a safe working environment by adhering to established safety protocols during daily tasks and inspections activities.
- Contributed to a positive work environment by collaborating with team members and sharing knowledge on inspection methodologies.
- Identified and documented quality discrepancies for management to develop resolutions.
- Updated quality control records and reports.
- Sampled products to verify compliance with standards
Logistics Coordinator
3 Years 10 Months- Monitored vehicle entry and exit, ensuring compliance with security protocols.
- Assisted in maintaining accurate traffic flow, enhancing safety and efficiency at the gate.
- Provided exceptional customer service to visitors, addressing inquiries and concerns promptly.
- Streamlined entry processes for quicker access, effectively managing guest volume during peak hours.
- Managed time efficiently while multitasking during high-pressure situations to maintain optimal gate operations.
- Enhanced visitor experience by providing friendly and efficient service at the entrance gate.
- Monitored gate areas and addressed security situations with management.
- Handled sensitive situations professionally, addressing customer complaints or disputes with tact and diplomacy.
- Conducted routine inspection of entry equipment, reporting any malfunctions or maintenance needs immediately.
- Disbursed and recorded appropriate gate passes.
- Assisted in maintaining overall security by verifying identification and vehicle credentials of visitors.
- Communicated with site personnel by relaying information via radio calls.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Issued access cards to authorized personnel to monitor access points.
Education
GED
Certified Personal Trainer
EMT-B
Skills
Problem-solving
Conflict management
Courteous demeanor
Alcoholic beverage service
Professional appearance
Sales techniques
Basic math
Quality control
Salesmanship
Regulatory compliance
Verbal and written communication
Effective customer upselling
Timeline
Restaurant Waiter
Patti's 1880's Settlement
09.2025 - 04.2026Read More
Restaurant Waiter
Oasis Southwest Grill
09.2024 - 09.2025Read More
Restaurant Waiter
Popi's
08.2024 - 09.2025Read More
Incoming Quality Inspector
Pinova Holdings
03.2016 - 01.2021Read More
Logistics Coordinator
Pinova Holdings
03.2012 - 01.2016Read More
Brunswick High School
GED
Read More
National Academy of Sports Medicine
Certified Personal Trainer
Read More
Glynn County Fire Dept.
EMT-B
Read More