Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tye Butler

Unarmed Security Supervisor
Olive Branch,MS

Summary

Dynamic professional with a proven track record in customer service and problem-solving, exemplified during tenure at Crisp Connections. Excelled in high-pressure situations, enhancing client trust and surpassing service standards. Skilled in data entry and adept at building empathetic client relationships, consistently delivering top-notch performance and security oversight at Securitas Security Services USA. Security professional with proven history of managing and enhancing security protocols to safeguard assets and personnel. Known for strong focus on team collaboration and achieving results under evolving conditions. Reliable and adaptable, with expertise in risk assessment and incident response. Experienced with coordinating security measures and directing security staff. Utilizes effective team leadership to maintain safe and secure environment. Knowledge of emergency response protocols and risk management strategies. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

8
8
years of professional experience

Work History

Call Center Representative

Crisp Connections
12.2019 - Current
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations.

Unarmed Security Supervisor

Securitas Security Services USA
02.2017 - Current
  • Recorded incident reports with detailed accounts of occurrences.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Monitored and approved access control systems for accessibility to authorized personnel.

Education

High School Diploma -

Ridgeway High School
Memphis, TN
05-2015

Skills

  • Problem-solving skills
  • Customer Support
  • Data Entry
  • Customer Service

Timeline

Call Center Representative

Crisp Connections
12.2019 - Current

Unarmed Security Supervisor

Securitas Security Services USA
02.2017 - Current

High School Diploma -

Ridgeway High School
Tye ButlerUnarmed Security Supervisor