Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiree Holmes

Green Tree,PA

Summary

Team Lead with hands-on experience in cannabis retail operations, compliance, and team leadership. Backed by over 5 years in customer-focused roles across leasing and food service industries. Skilled in POS operations, inventory control, staff training, and ensuring regulatory compliance. Passionate about holistic wellness and dedicated to providing an exceptional, educational, and welcoming patient experience. Currently seeking to grow into a Store Manager role within Organic Remedies.

Overview

6
6
years of professional experience

Work History

Team Lead

Organic Remedies
02.2025 - Current
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Served as a role model for the team by demonstrating commitment to customer service, professionalism, and adherence to company values at all times.
  • Train, coach, and support team members in product knowledge, POS operation, and state compliance procedures.
  • Collaborate with management to implement SOPs, improve workflows, and support employee performance evaluations.
  • Foster a positive, educational environment for patients.
  • Assist with inventory intake and audits, maintain product accuracy in POS systems.

Patient Care Consultant

Organic Remedies
06.2024 - 02.2025
  • Delivered knowledgeable and compassionate service to cannabis patients, guiding them to suitable products.
  • Maintained up-to-date product knowledge and communicated strain effects, terpene profiles, and dosage info clearly.
  • Followed all state and company protocols for handling cannabis products and customer data.
  • Supported daily opening and closing tasks, restocked products, and maintained a clean, organized workspace.

Leasing Agent

Cardinal Group
06.2021 - 06.2024
  • Planned marketing and outreach strategies to consistently bring in new leasing prospects
  • Resolved grievances and complaints quickly to boost renter satisfaction
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Toured property with prospective tenants weekly and provided wealth of information in regards to its key features.
  • Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
  • Streamlined administrative tasks such as lease renewals, rent collection, and tenant communication to maximize efficiency.

Team Member

Chick Fil A
08.2019 - 04.2021
  • Applied above average customer service and food preparation
  • Handled money and operated a cash register
  • Restocked supplies that weigh up to 60lbs at work stations and deep freezer.
  • Provided support to crew members, facilitating quick food preparation and delivery.

Education

Media BA - Digital Media

West Virginia University
Morgantown, WV

Skills

  • Phone and Email Etiquette
  • Effective communicator
  • Fast Learner
  • Above average customer service
  • Team player
  • Database Management
  • Conflict Resolution & De-escalation
  • Adaptability in Fast-Paced Retail Environments
  • Customer Relationship Management
  • Cannabis Product Knowledge
  • Staff Scheduling & Training

Timeline

Team Lead

Organic Remedies
02.2025 - Current

Patient Care Consultant

Organic Remedies
06.2024 - 02.2025

Leasing Agent

Cardinal Group
06.2021 - 06.2024

Team Member

Chick Fil A
08.2019 - 04.2021

Media BA - Digital Media

West Virginia University

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