Tye Hooks
Saint Augustine,United States
Summary
Dependable and hardworking professional with extensive hands-on experience in retail, warehouse operations, and customer service. Strong organizational skills and efficiency in inventory management ensure optimal stock levels and store organization in fast-paced environments. Recognized for exceptional communication abilities, attention to detail, and a positive attitude that fosters teamwork and contributes to overall success. Committed to maintaining order and accuracy while adapting to shifting demands, bringing an upbeat and friendly demeanor that enhances customer relationships and team dynamics.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Store Associate
ABC Fine Wine & Spirits
10.2024 - 08.2025
- Restocked shelves, maintained inventory accuracy, and ensured attractive product displays.
- Assisted customers with product selection, pricing, and store promotions.
- Handled cash register operations, processed transactions, and maintained store cleanliness.
- Supported daily shipping and receiving tasks to keep shelves fully stocked.
- Assisted customers with product selection and recommendations based on preferences.
- Managed inventory, ensuring accurate stock levels and timely replenishment of products.
- Resolved customer concerns or complaints promptly, ensuring repeat business and positive word-of-mouth referrals.
- Provided exceptional customer service, assisting customers with product selections and inquiries.
- Maintained accurate inventory levels through regular stock audits and replenishment processes.
- Monitored compliance with state regulations regarding the sale of alcoholic beverages to ensure legal adherence.
- Streamlined inventory management processes to enhance product availability and minimize stock discrepancies.
Stocker / Warehouse Associate
Lowe’s Home Improvement
08.2020 - 10.2024
- Unloaded trucks, organized freight, and stocked merchandise in appropriate departments.
- Operated pallet jacks, forklifts, and RF scanners to manage inventory efficiently.
- Assisted customers with locating products and provided excellent service in a retail environment.
- Maintained safety and quality standards during all shift operations.
- Stocked shelves efficiently, ensuring product availability and organization.
- Assisted with inventory management, tracking stock levels and replenishing items as needed.
- Maintained clean and safe work environments, adhering to company safety protocols.
- Conducted regular inspections of merchandise for quality assurance and compliance with standards.
- Operated equipment such as pallet jacks and forklifts to transport products within the store.
- Supported promotional displays by arranging products according to marketing guidelines and themes.
Education
High School Diploma -
Ariton School
Ariton, AL05-2018
Skills
- Warehouse Operations
- Forklift & Pallet Jack Operation
- Shipping & Receiving
- Retail Sales & Customer Service
- Inventory Control
- Merchandising & Pricing
- Heavy Lifting
- POS Systems
- Time Management
- Communication Skills
- Microsoft Office Suite (Word, Excel, Outlook)
- Workday System Knowledge
- Order Picking
- Freight Handling
- Basic Math & Retail Calculations
- Social Media Management
- Product Demonstrations
- Safety & Compliance Awareness
- Product knowledge expertise
- Customer engagement
- Stock replenishment
- Customer service
- Customer assistance
Certification
- Driver’s License (Non-CDL Class C)
- CDL A License
- Forklift Certification
- Pallet Jack Certification
Timeline
Retail Store Associate
ABC Fine Wine & Spirits
10.2024 - 08.2025
Stocker / Warehouse Associate
Lowe’s Home Improvement
08.2020 - 10.2024
High School Diploma -
Ariton School