Tyeaishia Jones
Dallas,TX
Summary
Highly competent Private Security Guard with proven experience in providing security services for high-profile clients and properties. Known for strong observational, communication, and quick response skills that ensure maximum protection of assets and individuals at all times. Previous work showcases ability to effectively manage security systems, perform regular patrols, respond promptly to disturbances, and maintain comprehensive reports of occurrences.
Reliable Private Security Guard recognized for productive and efficient task completion. Skilled in surveillance, conflict resolution, and risk assessment to ensure safety and security. Excel in communication, problem-solving, and adaptability to handle unpredictable situations with calmness and professionalism. Committed to providing top-notch security services through keen observation and quick decision-making abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Private Security Guard
Unified Security
Dallas , TX
05.2025 - Current
- Assisted with controlling traffic flow during large-scale events.
- Assisted with crowd control during special events and ensured compliance with safety regulations.
- Provided escorts to customers, visitors, or employees as requested.
- Performed foot patrols of assigned areas and monitored for suspicious activities.
Advocate
Presbyterian Night Shelter
Fort Worth, TX
07.2019 - Current
- Assist with veterans living arrangement, and also women and children, monitor video, room check, etc
- Provided emotional support to clients during difficult times in their lives.
- Maintained detailed records of all client interactions including notes from meetings and phone calls.
- Completed reports, paperwork and documentation accurately and on time.
- Assisted in the development of organizational advocacy materials, including brochures, newsletters, and online content.
- Conducted thorough research on current laws and policies affecting client demographics to inform advocacy efforts.
- Maintained detailed records of all advocacy activities, evaluations, and outcomes for reporting to funders and stakeholders.
- Answered phones, greeted clients, scheduled appointments and made travel arrangements.
- Prepared thorough, accurate and well-edited documents for cases, client communication, and internal needs.
- Displayed superior confidentiality in mail, telephone and in-person communications.
Level 2 Security Guard
Andy Frain Services
Arlington, TX
05.2019 - Current
- Escort guest to destination, drive carts, secure parking areas
- Administered first aid when necessary in accordance with training guidelines.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Assisted with searches of personnel, vehicles, packages.
- Completed incident reports regarding violations of policies or procedures.
- Issued visitor badges and access cards to authorized personnel.
- Monitored closed circuit television systems.
- Provided escorts for employees entering and exiting the building after hours.
- Provided customer service assistance to staff and visitors in a professional manner.
- Conducted daily security patrols of assigned areas.
- Maintained order during special events such as concerts and conferences.
- Reviewed security logs to ensure proper documentation was maintained.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Provided friendly and professional assistance to employees, visitors and customers.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Searched bags manually to identify prohibited items and contraband.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Assistant Manager
Southwest Convenience Stores
Midland
08.2024 - 10.2025
- Established processes for monitoring customer satisfaction levels.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Created reports on sales trends, inventory levels, and financial data.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Reviewed completed work to verify consistency, quality, and conformance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Produced thorough, accurate and timely reports of project activities.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Entrance Guard
S&S Gate Services
Midland
03.2023 - 08.2024
- Handled emergency situations calmly and efficiently.
- Assisted in controlling access to restricted areas.
- Maintained daily logs of activities with detailed reports when necessary.
- Provided information regarding facility policies and procedures to visitors.
- Performed searches of people, vehicles, and buildings as required by law or policy.
- Conducted training sessions for new guards on company policies and procedures.
- Responded quickly to emergency situations such as fires, medical emergencies, disturbances.
- Prepared written documentation related to incident reports.
- Investigated suspicious activities or incidents on premises.
- Interacted with customers in a professional manner while providing assistance as needed.
- Monitored surveillance equipment for suspicious activities or persons.
- Conducted security checks and patrols to ensure the safety of personnel and property.
- Managed traffic flow throughout parking lots and other areas of the facility.
- Reported any violations of policy and law to management immediately.
- Responded promptly to alarms triggered by unauthorized access attempts.
- Observed behavior patterns in order to identify potential criminal activity or threats.
- Operated radio communication systems for coordination with co-workers and supervisors.
- Provided crowd control during special events at the facility.
- Escorted or drove motor vehicle to transport individuals to specified locations or to provide personal protection.
- Conducted routine patrols of the premises to check for irregularities and to inspect protection devices and fire control equipment.
- Patrolled grounds to maintain safety and detect unauthorized people or vehicles.
- Conducted security checks over a specified area.
- Drove and operated vehicles to patrol designated areas.
- Monitored buildings and grounds by examining doors, windows and gates to confirm locked and secured status.
- Responded to potentially unsafe and dangerous situations and recommended relevant course of action.
- Confronted unapproved individuals for questioning to determine course of action.
- Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Maintained proper paperwork to provide accurate incident records.
- Monitored and adjusted controls that regulate building systems, such as air conditioning, furnace, or boiler.
- Attended training sessions to maintain knowledge of updated company policies and procedures.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Provided friendly and professional assistance to employees, visitors and customers.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Identified suspicious activity to determine appropriate response.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Patrolled crowds during events to preserve order and promote security.
- Maintained high levels of alertness throughout shifts.
Entrance Guard
Propetro/Cascadia
Midland
08.2023 - 05.2024
- Investigated suspicious activities or incidents on premises.
- Assisted in controlling access to restricted areas.
- Provided information regarding facility policies and procedures to visitors.
- Maintained daily logs of activities with detailed reports when necessary.
- Conducted training sessions for new guards on company policies and procedures.
- Completed monthly security audits ensuring all security measures were up-to-date and effective.
- Responded quickly to emergency situations such as fires, medical emergencies, disturbances.
- Reported any violations of policy and law to management immediately.
- Observed behavior patterns in order to identify potential criminal activity or threats.
- Enforced all laws, rules, regulations, and procedures pertaining to the protection of persons and property.
- Managed traffic flow throughout parking lots and other areas of the facility.
- Performed searches of people, vehicles, and buildings as required by law or policy.
- Handled emergency situations calmly and efficiently.
- Operated radio communication systems for coordination with co-workers and supervisors.
- Interacted with customers in a professional manner while providing assistance as needed.
- Responded promptly to alarms triggered by unauthorized access attempts.
- Conducted security checks and patrols to ensure the safety of personnel and property.
- Prepared written documentation related to incident reports.
- Provided crowd control during special events at the facility.
- Collaborated with officials to establish action plans to provide safe environment and immediate response to threats and emergencies.
- Answered telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
- Confronted unapproved individuals for questioning to determine course of action.
- Patrolled grounds to maintain safety and detect unauthorized people or vehicles.
- Attended training sessions to maintain knowledge of updated company policies and procedures.
- Maintained proper paperwork to provide accurate incident records.
- Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Conducted security checks over a specified area.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Provided friendly and professional assistance to employees, visitors and customers.
- Monitored CCTV systems to ensure safety and security of premises.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Maintained high levels of alertness throughout shifts.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
LSA
Dollar General
Seagoville, TX
05.2013 - 06.2020
- Manage, receive truck/ freight, Returns, Western Union, Stock and also accept Vendor merchandise
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Operated equipment and machinery according to safety guidelines.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated a variety of machinery and tools safely and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Updated and maintained databases with current information.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
GED -
Abilene High
Abilene, TXHigh School Diploma -
Midland High School
Midland, TXSkills
- Great Customer service skills
- Reliable
- Positive
- CCTV
- Security
- Freight Experience
- Surveillance
- Loss Prevention
- Packaging
- Supervising Experience
- Intelligence Experience
- Writing Skills
- Typing
- Program Management
- Leadership
- Cash Handling
- Computer literacy
- Merchandising
- Budgeting
- Quality Assurance
- Strategic Planning
- Team Management
- Management
- Mentoring
- Presentation Skills
- Pricing
- Incident reporting
- Traffic control
- Surveillance monitoring
- Crowd management
- Customer service
- Record keeping
- Team collaboration
- Risk assessment
- Communication skills
- Time management
- Attention to detail
- Patrol techniques
- Surveillance expertise
- Patrol procedures
- Defensive tactics
- First aid proficiency
- Lockdown procedures
- Security procedures
- Grounds monitoring
- Event security
- Mobile patrols
- CCTV monitoring
- Workplace safety
Certification
- Security Guard
- First Aid Certification
Assessments
Retail Customer Service, Completed, 12/01/20, Comprehending and responding to retail customer needs., Completed
Personal Information
Authorized To Work: US
Timeline
Private Security Guard
Unified Security
05.2025 - Current
Assistant Manager
Southwest Convenience Stores
08.2024 - 10.2025
Entrance Guard
Propetro/Cascadia
08.2023 - 05.2024
Entrance Guard
S&S Gate Services
03.2023 - 08.2024
Advocate
Presbyterian Night Shelter
07.2019 - Current
Level 2 Security Guard
Andy Frain Services
05.2019 - Current
LSA
Dollar General
05.2013 - 06.2020
GED -
Abilene High
High School Diploma -
Midland High School